Server Version#: 1.41.7.9823 Player Version#: N/A I’ve looked through other topics about this, and none of the suggestions in them have worked. I’ve done a Plex dance for multiple different videos, and while Plex matches it fine and finds intros fine for TV shows, no matter if it’s a new movie/ep…

This is the first error that pops up after clicking analyze. [Screenshot 2025-06-05 160952] Then these two at the end of the log after it “finishes” [Screenshot 2025-06-05 160315] If posting the full logs will help let me know.

ChatGPT to the rescue!!! (Maybe) The “incomplete marker attributes” error in Plex Media Server usually appears when analyzing a media file—typically video—and indicates that the metadata or stream markers (e.g., chapter, subtitle, or audio track information) are malformed or missing. The “credit de…

I did ffprobe on a new movie that failed at credit detection, and I can’t see anything wrong necessarily. It at least didn’t give me any errors. It’s encoded with h264, I encode with HandBrake, but I think my settings are pretty good since I can’t tell any difference from the source material. Either…

Do you have debug logging enabled? That might tell you a bit more. In the past files I’ve had issues with I’d just run through handbrake or tmux again without any modifications and it’ll effectively just reassembly the file again but you’ll at least know it’s “clean”.

The credit detection tries to find text in the last part of the video, that looks like a typical credits roll. If there are no credits at all or only in poor contrast, or have very long pauses between lines of text it may simply not get detected as credits. The alphabet used may also play a role. …

Almost all my movies/shows are in English, and they are just normal movies/shows like Smallville. I uploaded a straight rip of a Smallville episode, and it still failed at detecting credits [Screenshot 2025-06-06 111223] This is what the credits look like

Can you give me a few examples of common pieces of media that have credits detected, so I can see if my version has them? At this point, I’m not sure what to do. I do not yet have a movie or TV show that has successfully detected credits, and I highly doubt it’s because I only have niche content.

For example, I just reanalyzed a couple of Marvel movies (the one at the bottom being the Avengers), and it failed in the same exact way. It’s in English and has a standard credit scroll. [Screenshot 2025-06-10 101429] This is the full error that always happens. [CreditsDetectionManager] Job fai…

Is there somewhere else I need to post this to start a bug report at the very least?

Well, I decided to try and install a test Plex server on a different VM, and credit detection works on that, while not working on the original VM with the same exact media file. I’m assuming this means I just have a broken Plex install on the original VM. I’m going to try moving the library to the n…

No matter the setting Plex wont detect credits

Plex Media Server

DrEthan June 26, 2025, 8:55pm 15

After making a new VM and migrating my library and database, credit detection is now working. I am having to do the Plex dance on basically my entire TV show library because it keeps thinking its credit markers are “up to date,” even though it didn’t have any.

Topic		Replies	Views
Errors detecting credits Plex Media Server server-linux-arm	2	109	March 17, 2026
Credit Detection not working Plex Media Server server-windows	22	407	June 16, 2023
Intro/Credits detection does not work Plex Media Server server-linux , intros , end-credits	9	244	February 2, 2026
Intro and credit detection General Discussions server-windows	13	317	March 15, 2026
Force credit recognition General Discussions end-credits	16	440	June 9, 2023

No matter the setting Plex wont detect credits

Related topics