No metadata downloading - PMS 1.11.1.4760

Hi,

@sa2000 maybe you can help me?

I’ve been on Windows since few months with Plex. Had many problems and decided to go on Ubuntu. The problems I had on Windows are gone. So that’s good news.

However, a new problem came in. Any movie or tv show I add to my media does not get any metadata. Blank page.

I’ve try deleting Cache folder in /var/lib/plexmediaserver/Library/Application Support/Plex Media Server/.

Stopping service and restarting it. Same Problem. Restarting computer didn’t solve it either.

I tried to disable completely IPV6. Didn’t fix it.

After some research, I’m out of idea.

All folder permissions are good, I’ve already checked.

I tried to force associating it to the good movie metadata, same problem.

I’ve rescan all the library and same problem too…

Could you help me please?

Note that if I edit manually, for instance the year of editor, it works and I can see the changes.

Regards

Can anyone help me please?..