No metadata for movies

Server Version#: 1.24.3.5033
Player Version#:1.35.1.2632-c6783c78

43682427

As you can see in the attached GIF I can’t get the agent to find any metadata with the new Agent.

Am I doing anything wrong here? This seemed to work until recently.

Try a release year of 2011 instead Insidious (2010) - Release Dates — The Movie Database (TMDB)

Including the IMDB or TMDB ID in the file name can also help Plex to successfully match the file Naming and organizing your Movie files | Plex Support

Could you provide the server version you’re on (the one you provided isn’t the server version)?

Have you tried restarting the server?

I am not sure how to tell the player version from the server version since the UI does not give a clear indication of that. I believe it is either one of the other:

1.24.3.5033
1.35.1.2632-c6783c78

Yeah, I have tried to restart the server. Also tried Ottos suggestion. It did not work.

Grab your server logs and post those, I should be able to tell from those what is failing.

Thanks for helping out. I got impatient so I uninstalled Plex server. Then I installed a new download of Plex server version 1.24.3.5033-757abe6b4 for Windows. Seems to be working now.

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