No Play Trailer Button?

Server Version#:1.14…0.5465
Player Version#:3.71.1

There is not an option to play the trailer of the movie (from youtube usually). I remember having this option before. I have checked everything on every option (to include on the movie library itself).

Did this get removed?

As long as your movie has a trailer, you can play it. If the movie only has a trailer, but not other video extras, you will only have the film roll icon on the top.

Trailers in Plex don’t come from Youtube.

https://support.plex.tv/articles/202934883-cinema-trailers-extras/

Please see the same attached movie. I don’t see the same thing you do.

Is this the web app or PMP in desktop mode?

Did you review this link?
https://support.plex.tv/articles/202934883-cinema-trailers-extras/

Please post the Plex XML info of this movie.

Problem solved. After enabling, I failed to “refresh metadata”

After I did, everything is good.

Thank you.

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