No remote access on 1.18

According to the new logs, I see 2 things:

  1. Your database in in a not good state, so suggest you shutdown PMS, and do a manual rebuild of the database
    Ref: Jan 21, 2020 12:32:56.167 [0x7fa065fbc700] DEBUG - It took 39140.000000 ms to retrieve 139324 items.
  2. You are storing your medias in the QNAP share Multimedia
    Ref: 2020-01-21 04:13:54,993 (7fd1c208f700) : DEBUG (sandbox:19) - >>> Creating combined XML file from {'en': [{'codec': 'srt', 'name': "Marvel's Daredevil - 3x11 - Reunion.eng.srt", 'file': "/share/CACHEDEV1_DATA/Multimedia/TV/Marvel's Daredevil/Season 3/Marvel's Daredevil - 3x11 - Reunion.eng.srt", 'format': 'srt'}], 'sv': [{'codec': 'srt', 'name': "Marvel's Daredevil - 3x11 - Reunion.swe.srt", 'file': "/share/CACHEDEV1_DATA/Multimedia/TV/Marvel's Daredevil/Season 3/Marvel's Daredevil - 3x11 - Reunion.swe.srt", 'format': 'srt'}]}
    You need to create a share of your own, and move away from the multimedia share
    See: QNAP FAQ Q14