No Soup... on my Synology NAS

Plex Media Server NAS & Devices
1

Synology NAS … I have lost my server. When I re-install Plex, I am told “No Soup…” or told to download the PMS app.

I cannot find a way to either “reclaim” my server (which is probably gone) or to even make a fresh, clean Plex install.

Even if I install docker image, I still get the “download your own PMS” link or just “Not Authorized” … I am at a loss… I hope someone can help me! I have a Lifetime Plex Pass, but I am watching tv on a crappy Emby build.

And all the related posts here seem to have the actual answers’ posts removed…?

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Which version of DSM ?
Which version of PMS is installed on the Syno? (native app)

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DSM 7.0.1-42218 Update 2
PMS PlexMediaServer-1.25.5.5492-12f6b8c83-x86_64_DSM7.spk

4

There was an auth outage yesterday.

The DSM 7 app has a built-in option to help reclaim / re-auth the server.

Here is the How-To.

5

Wow. That is SOOOO simple!!!

Thanks SO much for your help (I apologize for taking your time, since this was clearly in the FAQ… but for someone like me who had no clue what I was even looking to fix, your quick response is incredibly appreciated!!!)

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