Your ATV model (2 or 3) and firmware version (found under the ATV settings > general > about > Apple TV software):
-AppleTV 2, Firmware 6.0 (6646.65)
The DNS server set on the ATV (found under the ATV settings > general > network > DNS):
-10.10.0.18
The device and operating system (including version number) that PlexConnect is installed on:
-Ubuntu Linux 12.04LTS VM image on an ESXi 5.1 server
The local IP address of the device that PlexConnect is installed on:
-10.10.0.18
The device and operating system (including version number) that the Plex media server (PMS) is installed on:
-Ubuntu Linux 12.04LTS VM image on the same ESXi 5.1 server
The Plex media server (PMS) version number you are running (**do not put 'latest'**):
-0.9.8.6.175-88ffbb2
The local IP address of the device that the Plex media server (PMS) is installed on:
-10.10.0.12
The PlexConnect version number. If using Github source then a time and date of download (look at the creation date of the folder) and if you are using any testing branch e.g. the Elan/PlexInc one.
-Downloaded from https://github.com/iBaa/PlexConnect on Oct 3, 2013 at approximately 1900 EDT
The content of your 'Settings.cfg' file (if you do not have this file you are running an old version, please update):
[PlexConnect]
enable_webserver_ssl = True
logpath = .
enable_dnsserver = True
prevent_atv_update = True
port_dnsserver = 53
enable_plexconnect_autodetect = True
port_pms = 32400
port_webserver = 80
ip_plexconnect = 0.0.0.0
certfile = ./assets/certificates/trailers.pem
ip_dnsmaster = 10.10.0.16
loglevel = Normal
ip_pms = 10.10.0.12
enable_plexgdm = False
port_ssl = 443
A detailed description of the issue (the clearer you can make this the better):
-Media information will show on screen (Title, synopsis, actors, etc) but not images (thumbnails). Nor will media will play, the aTV gives the error, "An error occurred loading this content. Try again later."
Logfile location:
http://pastebin.com/tKs15Bu7
https://github.com/iBaa/PlexConnect/wiki/Troubleshooting
Read the bit about VMWare.
Make sure it is binding to the right IP and your settings in VMWare around whether your virtual instance s using NAT/bridged mode etc, it may be getting confused if not set up right.
https://github.com/iBaa/PlexConnect/wiki/Troubleshooting
Read the bit about VMWare.
Make sure it is binding to the right IP and your settings in VMWare around whether your virtual instance s using NAT/bridged mode etc, it may be getting confused if not set up right.
Thanks, but I already disabled GDM and set the PMS IP int he Settings.cfg file. As for VMware, I am using ESXi, and it only has one Vswitch and VLAN configued, so it's shouldn't be confused.
After doing more playing around with things, I found that adding the single IP of the PlexConnect host to the "List of networks that are allowed without auth" on the PMS box was not enough, I had to allow my entire home /24 and it now works. Adding both the PlexConnect host and the aTV IP did not work either.
The list of networks now reads, "127.0.0.1/255.255.255.255,10.10.0.0/255.255.255.0".
Thanks for your help.
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