Not able to match specific (adult) films from TheMovieDB

[Majawat]

Server Version#: 1.24.5.5173
Player Version#: 4.70.0

I’m not able to find where the logs would be for this problem. I cleared them all out, and the Plugin Caches, then retried the issue and found nothing remotely close in the few logs it generated, and no Caches rebuilt.

Issue:

Lets say my file is:
H:\Multimedia\Adult Films\Threesome Fantasies 6 (2019) {tmdb-630512}\Threesome Fantasies 6 (2019) {tmdb-630512}.mkv (I’ve also tried without the {tmdb} tag in both places)

Plex doesn’t match it automatically, so I go to manually Match it, but a whole bunch of them come up, but not #6, so I can’t manually match it. If I do a manual search on the Match page, no matter what I put in, I can’t get it to find it.

If I Manually search for “tmdb-630512”, No Matches Found. If I search for “tmdb-680”, Pulp Fiction comes up, which shows the search is working. I’m able to search for “tmdb-725066” the correct adult film shows up, showing it’s not an adult-only issue.

Anything I can do to match this media? Same with tmdb-640061 and tmdb-687773, can’t find either.

[OttoKerner]

Is this activated in the properties of your library?

[Majawat]

Yep!

The entire library is only Adult Films and all the other ones work as well, except these 3.

[OttoKerner]

@Majawat

I cleared them all out, and the Plugin Caches

These are not relevant, if your library is using the new “Plex Movie” [not “(Legacy)”] agent.

Have you tried the Plex Dance?

[drzoidberg33]

I have filed an internal ticket, the examples you provided are not in our database for some reason, it will have to be investigated.

[Majawat]

Just an update. I was able to match tmdb-630512 and tmdb-640061. But not tmdb-687773, still unmatchable.