Hi,
I am a new PLEX pass user and I have the following problem:
I am not able to play an extra or a trailer, neither in the Android app on the Shield TV nor in the Web app on the Mac. It displays the trailers and extras, but when I click to play them, the trailer or extra just plays for half a second and says:
“Streaming Session doesn’t exist or timed out”
My Setup is the following:
Synology NAS DS213j (where the media is stored) + Nvidia Shield TV (PMS running + App) + Mac Mini (for settings etc…)
I have to say that the basic stuff: media library, scanning, syncing and playing media all works very well now! But the playing of trailers within the apps is a unique selling proposition for me.
Everything is up to date with the latest versions available.
Attached you can find my log files of the server.
Could you please help me fix this?
Many thanks, Stefan