Hello everybody. I'm trying to set up Plex Media Server to use to stream local video files to my chromecast device. Following all the instructions, I can't seem to get Plex to find my server from outside my network. I did find yesterday I was in a Double NAT situation but corrected that. I still can't get it to work though. Tried setting up manual port forwarding in my Netgear R6300 router, disable/reenable UPnP, tried different arbitrary ports (besides 32400) but it will not budge. Anybody have any ideas what else I could try? Thanks a bunch! Really want this to work.
Make sure you have a fixed IP on your server then check if your port is open:
then follow these intructions
http://portforward.com/english/routers/port_forwarding/Netgear/R6300/Plex_Media_Server.htm
Double NAT is a â– â– â– â– â– so good you got rid of that.
I figured this out, thanks for your response. Turns out, even though I disabled ESET Smart Security that I have running on this Windows 8.1 PC, the firewall on it apparently was still active and blocking port 32400. After I put in an exception for the port, everything is working fine now. Woot!
my media manager says that i can fully access outside my network but i cant with phone app away from home i have tried to sign out etc but no good please help
I did try http://www.canyouseeme.org/and it shows no blockingÂ
I am having the same issues. Â I can connect to my network just fine, but when I try to set it up so I can access my library from outside the network (for example at work), I get "Not available outside your network."
I am using Windows 7 on this computer, with Windows 7 firewall and McAfee antivirus, supplied by my ISP (Time Warner). Â I am assuming these are not the case, since, when I disable Windows Firewall I still can't connect.
I set up a static IP address, then attempted to set up port forwarding on my Netgear WNDR-3300 router. Â I successfully set it up, but I still can't connect. Â I have turned UPnP off, tried it, then back on and tried it again, and still have been unsuccessful in establishing a connection.
I've also tried another port (33333), and still nothing.
canyouseeme.org shows it can't see the service, because the connection timed out.
Anyone have any ideas?
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Not available outside your network
Your server is signed in to Plex, but is not reachable from outside your network.
this the error that i have on my laptop…can somebody please help me?
I have the same problem. Looking at this post was posted on May 1, seems suppor doesn't much care about the issue. IÂ have just posted this same problem on Windows forums, got an answer of another person having the same issue, but I feel we won't get any help. This is why months ago I cancelled my subscription.
I have the same problem. Looking at this post was posted on May 1, seems [support] doesn't much care about the issue. I have just posted this same problem on Windows forums, got an answer of another person having the same issue, but I feel we won't get any help. This is why months ago I cancelled my subscription.
Port forwarding seems like a simple process but can be very complicated as every OEM has their own opinion about how it is done. Check out Portforward.com and you'll see that almost no 2 manufactures have similar interfaces. Sure, there is a theme to it, but verbiage and behavior can be quite different.
@All, if you can provide details regarding your setup and what kind of Modem and Router you have (Manufacture and Exact Model Numbers please) we may be able to help. Sadly this is not going to be a one-size-fits-all kind of thing.
Port forwarding seems like a simple process but can be very complicated as every OEM has their own opinion about how it is done. Check out Portforward.com and you'll see that almost no 2 manufactures have similar interfaces. Sure, there is a theme to it, but verbiage and behavior can be quite different.
@All, if you can provide details regarding your setup and what kind of Modem and Router you have (Manufacture and Exact Model Numbers please) we may be able to help. Sadly this is not going to be a one-size-fits-all kind of thing.
The thing is, why we have to suddenly change or forward ports and mess with our routers, modems, etc when Plex was working OK until days ago? Why do I need to learn how to port forwarding (wich won't help in my case, my Internet provider resets the modem and all configurations are gone, they are very picky) if every other program using any port is working fine except Plex?. Have you seen the amount of post of people with the same problem? Now in my other post, there is another person with the same problem. :(
Port forwarding seems like a simple process but can be very complicated as every OEM has their own opinion about how it is done. Check out Portforward.com and you’ll see that almost no 2 manufactures have similar interfaces. Sure, there is a theme to it, but verbiage and behavior can be quite different.
They all have different UI controls, but under the covers the behavior is all the same. In most cases (router running Linux) the exact same code is used.
The thing is, why we have to suddenly change or forward ports and mess with our routers, modems, etc when Plex was working OK until days ago? Why do I need to learn how to port forwarding (wich won’t help in my case, my Internet provider resets the modem and all configurations are gone, they are very picky) if every other program using any port is working fine except Plex?. Have you seen the amount of post of people with the same problem? Now in my other post, there is another person with the same problem.
Any program providing an internet accessible service requires one of several things to work behind a router; 1) UPNP support enabled in the local router, 2) manually specified port forwarding in the router, 3) a router compatible with hole punching, or 4) A rendezvous server to help overcome the limitations of NAT.
Plex works fine in a local network context without any of this, but if you want it to work from outside your network you have to provide it a little help. This consists of one of the first two things mentioned above - UPNP support or a manual port forwarding. If you have recently updated or reset your router, it may have returned to the safer mode of having UPNP disabled by default. If your router does not support UPNP or has it disabled, then a manual port forward is required.
my server is directly addressable on the internet. i do not use port forwarding. how do i configure it?
@simonckenyon
You set up the port forward in your router, check the “Manually specify port” box and type in the forwarded port number. You must either assign a static ip to your computer (done on the computer) or reserve the ip address for the server in the router - I think it’s quicker and easier reserving the ip through the router.
note: sometimes (not very often) it’s necessary to disable UPnP in the router to get the port forwarding to work properly.
Following help articles will help explain things. There are links within the help articles which are very informative. Pay close attention to the static/reserve ip and the port forwarding sections.
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@metropolis2k said:
I figured this out, thanks for your response. Turns out, even though I disabled ESET Smart Security that I have running on this Windows 8.1 PC, the firewall on it apparently was still active and blocking port 32400. After I put in an exception for the port, everything is working fine now. Woot!
That worked for me as well.
Thanks 
Still see “Not available on your network.” Every port from https://support.plex.tv/hc/en-us/articles/201543147 is forwarded, and plex is wide open in Windows Firewall. Canyouseeme CAN see my service on 32400. Any ideas?
@Randyest said:
Still see “Not available on your network.” Every port from https://support.plex.tv/hc/en-us/articles/201543147 is forwarded, and plex is wide open in Windows Firewall. Canyouseeme CAN see my service on 32400. Any ideas?
What sort of router/firewall do you have? I just found that the Country Blocking service on my firewall was preventing my Plex server from passing this check.
For me, this issue was solved by going to my Router settings, NAT/QoS settings, UPnP section, and then enabling UPnP. This allows the server to automatically self-configure itself on your network. I was trying all sorts of things with Static IP assignment and port forwarding and it turns out UPnP was all I needed to enabled. Hope that helps anyone!
Hopefully this is the right place to post this. I keep getting this message, but I’m able to access my media away from home (such as work). I can access the media, watch it, I have no problems there, but it just keeps telling me
but then this shows up as well
is there something I’m doing wrong or need to fix? Like I said I haven’t noticed a problem, but I just don’t know if its something waiting to go off and stop working
because with a refresh i get
is this just something that happens and can go back and forth? I’m still pretty new with all of this
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I was only able to get this to work by setting this up from the plex box “locally”.
Let’s say the box that is running plex is at local ip 10.1.1.6 on port 32400
If I go to 10.1.1.6:32400 from the browser on another local machine (let’s say its ip is 10.1.1.20) on my network and try to set up outside access, it will not work.
Since the box running plex is headless, I set up a local socks proxy in firefox using 127.0.0.1 and a random port (49999 in this case), then sshed into the box with tunneling over that port.
ssh username@10.1.1.6 -p 22 -D 49999
Then in firefox (with the socks proxy running) I connected to 127.0.0.1:32400 and set up the outside network connection.
If it’s of any note I’m using a Mikrotik router running routeros.
