Any advise would be appreciated. I’ve been trying to get remote access connected for months and can’t find a solution. I have tried everything even getting a new computer but still get the connected fully accessible message and then a few seconds later it says its not available outside your network. …

Did you already have a look at the related troubleshooting support article? https://support.plex.tv/articles/200931138-troubleshooting-remote-access/ There’s also a guide with some more details on how to troubleshoot remote access issues. [image] The Basics of Remote Acce…

I’m not port forwarding ninja, but shouldn’t these two numbers match? [Screenshot 2025-12-11 101844]

You’ve told Plex to use a specific port for the outside — that means it’ll expect requests from outside your home network to your router on that port to be passed on (forwarded) to the Plex Media Server machine. If you don’t have that reflected in your router settings, remote connections are bound …

[image] tom80H: No I guess I’m just lucky that I have mine working then. :slight_smile:

It’s not primarily about luck. Let’s start straightening the targeted setup: If you don’t use a port forward, disable the corresponding option in the Plex Media Server’s remote access settings (then you don’t need to specify a „manually specified public port“; especially none pointing to a random…

What I was trying to say by saying “I’m just lucky” is that I had it working on port 32400 but couldn’t figure out how to make it work otherwise. What I learned today is that (on the AT&T BGW320) the “host port” must be 32400. And that the “Global Port Range” can be (almost) any any other port. I …

Thanks, Ive read that article numerous times and still no luck. Port is setup on my router. But still errors on https://canyouseeme.org/ [Screenshot 2025-12-13 124853] [Screenshot 2025-12-13 124500]

[image] banyonesque: Port is setup on my router. Internal Start Port = 32400. The pic shows 32700.

Yes, same result [Screenshot 2025-12-13 130330]

Not available outside your network

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Not available outside your network

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