Not getting updated episode title metadata

Plex Media Server Metadata & Adding Files
1

Server Version#: 1.25.5.5492-6000

Hi all! First time posting. Never had this problem with any other shows…

I have ST:TNG on my server. PLEX sees it, pulled down all the metadata as usual, except for the episode titles. I have the Agents set up properly (personal is either off or at the bottom or below TVDB). The episode titles remain just the file name.

Does it matter that I have all the episodes in 1 folder? I don’t have them divided up by seasons. It’s never mattered for any of the other shows I have, and PLEX is still detecting the seasons properly. It’s just not pulling down the episode titles.

Any ideas?

2

What agent are you using for this library?
The server-wide agent settings only apply to legacy agents – the current-generation Plex TV Series agent is configured per library (e.g. ⋮ > Manage Library > Edit... → Advanced > Prefer local metadata).

It’s beneficial if you organize episodes in season folders – though that won’t be causing the effect you’re seeing.

3

Wow, that was it! Thanks!