Hi, I am not receiving emails from my Plex account. Originally I signed up so that I could recieve the discount letter but it has been a couple years now and I have never received any correspondence, much less the discount email. Is my email address possibly being blocked?
Your email provider is notorious for suppressing email from Plex.
I recommend you to contact them and tell them that this is not OK.
If they provide a ‘whitelist’ filter, put plex.tv into it.
As a last resort, move to a different email provider.
Will do. Is there a way to immediately generate a message so I can test the whitelist?
Sorry, no.
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