Hello, when I created my account years ago I opted out of the newsletter. However, close to the end of last year I went in and opted back into the newsletter through the account settings. I’ve checked to make sure I’m subscribed and I’ve been checking my spam folder on a regular basis too. It’s been over six months and I haven’t received a single newsletter. Please advise. Thank you.
Could you go to your account settings and toggle the newsletter Off and back ON?
https://app.plex.tv/desktop#!/settings/account
This is supposed to kickstart it again.
I recall doing that once before but just in case I just cycled it off and on again. Any idea when the next newsletter comes out so I can see if I’m receiving them?
Sorry, I don’t know that.
I did toggle the newsletter off and back on since the last reply and still have not received any newsletters. I did create a secondary plex account using another email address and have since received at least 3 newsletters on that account. Is there someone I can contact to try to resolve this issue?
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