Nvidia Shield Plex Media Server missing. Menu items missing

Server Version#:1.20.3.3483

I’m using the latest Shield Pro, with attached 10Gb drive. Suddenly, my server on Shield TV went missing, the default view changed, and the access to “More” is completely missing. I’ve done the following with these results:

  1. I logged out, stopped the app and restarted, then logged back in. I still did not get my normal view, just a list of some channels.

  2. I logged out, stopped the app, restarted Shield, and then reopened the app. “More” was there. I clicked on it and it brought up my server name with a triangular caution symbol. I clicked on the server name and it brought up a screen saying that the server could not connect. When I went back to the menu, now “More” was missing again. I logged off.

  3. I went to the Play Store and there was an update. I downloaded it and the app restarted itself. I logged in, and received the same as above in #2. I then went into t, and tried to restart the server. It was turned off. I tried multiple times and it would not start. Then in settings I changed the setting for Allow Insecure Connections. It was set to OFF. I turned it on to Always.

  4. I then went back to turn on the server. This time the server turned on, but when I went back to the Home page, I only have Live TV. The menu shows only HOME, and under that LIVE TV and under that… NOTHING.

Suggestions?

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.