Nvidia Shield PMS will not read any of my files from external drive

server-nvidia-shield

#1

Hi there,

This is my first time posting on here and I'm really not sure what I'm doing wrong. I just purchased the 16gb version of the NVidia Shield and installed the Plex application along with the Media Server one as well and I don't see anything popping up. When i load up the Plex app, it just shows random curated content (nothing that's mine) and when i go to search for my stuff in the premade folders nothing pops up. I checked the settings and permissions and the Plex app does have access to my storage and my HDD is connected correctly. I even downloaded a third party video player and it pulled my content just fine.

I'm really at a loss of what I need to do to fix this, so any help here would be appreciated.

Plex and Plex media server apps are listed separately, but here are the following versions I currently am running.

Plex: 6.11.2.3107. Permissions (contacts - no; storage - yes)
Plex Media Server: 1.4.3.3433. Permissions (storage - yes)

Nvidia Shield version 6.2

My HDD is configured using the NTSF format and is mounted as "removable storage". I checked online and in here and it seems that is what NVidia recommends.

I have Shield storage access "Using USB" set to off since I can't quite figure out what that means.

If anyone has any insight as to how I can solve this I would be most grateful.


#2

Having the same issue


#3

Just saw this thread. The original OP's problem was probably due to running Plex Media Server 1.4.3.3433. This is an old version and does not work properly. If you and/or the OP are still having issues, please update to the latest PMS first.