Nvidia Shield TV will not play any media

Plex Players Streaming Devices
1

Server Version#: 4.57.2
Player Version#: 8.17.1.25326

When playing on my Shield TV i can not play any content but will play on all other devices.

May 19, 2021 21:01:47.775 [13871] Error — XML: Entity: line 1:
May 19, 2021 21:01:47.775 [13871] Error — XML: parser
May 19, 2021 21:01:47.775 [13871] Error — XML: error :
May 19, 2021 21:01:47.775 [13871] Error — XML: Start tag expected, ‘<’ not found
May 19, 2021 21:01:47.775 [13871] Error — XML: status=ok
May 19, 2021 21:01:47.775 [13871] Error — XML: ^
May 19, 2021 21:01:47.775 [13871] Error — Error parsing content.
May 19, 2021 21:01:47.776 [13871] Error — Error parsing XML: Error parsing file.
May 19, 2021 21:01:47.776 [13871] Error — SSDP: Error parsing device schema for http://192.168.50.178:9080

2

Same issue. Started yesterday for me. Before then, all was perfect. Anyone know of a fix maybe? :frowning:

I have tried clearing cache and data, rebooting the device many times, etc.

3

I’m having the same issue for around the same time frame, were either of you able to fix it? Can anyone help look at the debug log?

4

Any plex staff here? my other android TV is now having the same issue, did something change?

5

See the post linked below. Check for the certificate error in Android TV logs to see if it applies to your setup.

Android, Android TV, Fire TV, Portal Logs

6

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