I have put up a file, “Once Upon a Deadpool (2018) - 1920x800.mkv” in a folder named “Once Upon a Deadpool (2018)” under a movie root directory of PMS movie library.
I have watched the mkv file and it played perfectly fine on my iPad or Mac under VLC.
However, both copies of PMS running on Synology DSM 6.2.1-23824 Update 4 and FreeNAS 11.2-U1 do not pick it it and index it. All other movies stored in the above structure are picked up without problems, including the original of the above movie, “Deadpool 2”. I am sure both the folder and the file are readable by both PMS.
[chuck@lizum movies.313]$ cd /vie
[chuck@lizum /vie.314]$ ls -la movie*/Once*
total 4264876
drwxr-xr-x 2 chuck chuck 4096 Jan 19 01:01 ./
drwxrwxrwx 499 chuck chuck 28672 Jan 19 14:32 ../
-rw-r--r-- 1 chuck chuck 4367181250 Jan 18 00:10 Once Upon a Deadpool (2018).mkv
[chuck@lizum /vie.315]$ echo movies*/Once*
movies2/Once Upon a Deadpool (2018)
[chuck@lizum /vie.316]$
The reason I used dash to separate the quality was suggested on the support page Multi-Version Movies. You may want to update the page. By the way, I have not found any mention of using square brackets to hide the extra information from PMS. How about creating a support page for it as well?
Regarding the particular issue, I have followed your suggestion and renamed all my movies libraries. It does help both PMS picking up a few missed movies. Thank you.
Unfortunately, “Once Upon a Deadpool” is still missing.
$ cd /volume2/Movies
$ ls -lR Once*
Once Upon a Deadpool (2018):
total 9153124
drwxrwxrwx+ 1 root users 110 Feb 16 12:07 @eaDir
-rwxrwxrwx+ 1 sc-transmission transmission 9372781814 Feb 4 12:25 Once Upon a Deadpool (2018) [1920x800].mkv
-rwxrwxrwx+ 1 sc-transmission transmission 270 Feb 4 11:56 Once Upon a Deadpool (2018) cd1 [1920x800].orig.txt
-rwxrwxrwx+ 1 sc-transmission transmission 9010 Feb 4 11:56 Once Upon a Deadpool (2018) cd2 [1920x800].orig.nfo
Once Upon a Deadpool (2018)/@eaDir:
total 4
-rwxrwxrwx+ 1 janus users 176 Feb 12 22:15 Once Upon a Deadpool (2018) [1920x800].mkv@SynoEAStream
Once Upon a Time in America (1984):
total 4586832
-rwxrwxrwx+ 1 janus users 101214 Dec 29 2017 Once Upon a Time in America (1984) [1920x1080].en.srt
-rwxrwxrwx+ 1 janus users 4696813555 Dec 29 2017 Once Upon a Time in America (1984) [1920x1080].mkv
$ echo Once*
Once Upon a Deadpool (2018) Once Upon a Time in America (1984)
The “Once Upon a Time in America” has no problem shown on the PMS library but “Once Upon a Deadpool” does not.
I’m having the same issue with “Once upon a Deadpool”, and attempted renaming the file a few different ways, as well as matching with both Plex Movie and TMDb. It only grabs a screenshot from the movie and that’s it.
Using a windows server client (1.15.4.919) on a dedicated virtual machine. I feel like I must be missing something simple here… but all of my other movies match so easily, I’m just puzzled at the moment.
Thanks. Very helpful reply there.
The only other suggestion I saw from this thread was to ‘un-stack’ it from Deadpool 2. That was the first thing I did prior to posting here.
Yes… I can see it is for Synology. If the inner workings of the application actually differ that far from Synology application vs Windows server, then my apologies for the monumental mistake on my part.
@blim5001 - thanks for the suggestion! I attempted that a few times earlier, going back and forth between Plex Movie and TMDb, just tried it again, still no luck
