Only one server show up for my local profil

General Discussions
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1

Hello everyone,

I am running 3 separate Plex Media Server instances (all on Docker).

  • Admin account: I can see and access all 3 servers perfectly.

  • Managed User: Can only see one server.

The Issue: I am trying to give this Managed User access to the other two servers, but I am stuck in a UI loop:

  1. When I go to Settings > Plex Home > [User], I only see the libraries for the current server.

  2. When I click “Edit” on the sharing line, the popup window does not show the sidebar to select the other servers.

  3. If I switch the server in the bottom-left web menu and refresh (F5), the “Plex Home” menu still doesn’t allow me to add libraries from this new selected server to the user.

  4. If I go to “Grant Library Access” on the specific server, I cannot find the Managed User in the search bar (which is expected behavior for Managed Users, but leaves me with no options).

Setup:

  • PMS Version: 1.42.2 (Docker)

Does anyone know how to force the interface to show all servers when editing a Managed User’s access?

as admin

image
image323×982 44.9 KB

as a managed profil:

image
image362×997 39.5 KB

in plex home:

image
image1024×529 38.2 KB

they are granted to have access:

image
image1405×902 70.6 KB

Thanks for your help!

2

Did you create the additional instances just recently?
If so, let them run for a few hours, then stop and restart them.
After a few minutes, refresh the Plex web app in your browser and edit the access permissions of that managed user again.

3

Thank you! I rebooted and it showed up in permission