Operations failed on manual Install DS418play ((DSM 6.2.1-23824 Update 4)

[quote=“ChuckPA, post:11, topic:358084, full:true”]
Having reviewed the thread, I would like to take the following steps

  1. Do not be concerned with anything at the command level at this point. It will only complicate things
  2. Control Panel - User - Delete the Plex user there if it still exists. DONE
  3. Control Panel - Shared Folder - Delete the Plex share if it exists DONE
  4. Package Center - Uninstall Plex DONE
  5. Restart DSM DONE
  6. Package Center - Manual Install of the downloaded 64-bit package SPK. Report if any errors OPERATION FAILED