Optimized Versions just sit at waiting. Logs have a message that says diskFull but I have lots

[barron_mertens_gmail_com]

My automated optimized versions hav been working fine for years, in the last couple of weeks I started to have issues where it would only do one or two files from the backlog and then sit at waiting. I am now at the point where I cannot get optimization to run at all, spent time parsing logs and this is the only entry that seems related. I am running on the latest build for PlexPass and running within a container on a Qnap Nas. The disk containing the /config and /transcode folders has >3TB available.

Feb 19, 2025 12:11:12.209 [140633620826936] DEBUG - [HttpClient/HCl#44] HTTP/2.0 (0.1s) 200 response from GET https://scrobbles.plex.tv/state/21246176?after=MTcwODI5ODk1MjY4OS02NWQyOTJjOGIzZmJmNGM1NmEyMDhiMWI%3D&count=100 (reused)
Feb 19, 2025 12:11:12.209 [140633618565944] DEBUG - [ViewStateSync] Reading 0 states
Feb 19, 2025 12:11:12.209 [140633618565944] DEBUG - [ViewStateSync] Done getting states
Feb 19, 2025 12:11:12.210 [140633618565944] DEBUG - [ViewStateSync] Finished
Feb 19, 2025 12:11:12.646 [140633616456504] DEBUG - BPQ: [Starting] → [Processing]
Feb 19, 2025 12:11:12.723 [140633616456504] DEBUG - BPQ: generating queue items from 3 generator(s)
Feb 19, 2025 12:11:12.724 [140633616456504] DEBUG - Versions: skipping generator 128 because it’s suspended: diskFull
Feb 19, 2025 12:11:12.734 [140633616456504] ERROR - Versions: failed to get status for generator 128
Feb 19, 2025 12:11:12.734 [140633616456504] DEBUG - Versions: skipping generator 129 because it’s suspended: diskFull
Feb 19, 2025 12:11:12.734 [140633616456504] ERROR - Versions: failed to get status for generator 129
Feb 19, 2025 12:11:12.735 [140633616456504] DEBUG - BPQ: generated 0 item(s) for queue
Feb 19, 2025 12:11:12.737 [140633616456504] DEBUG - BPQ: [Processing] → [Idle]
Feb 19, 2025 12:11:12.813 [140633622936376] DEBUG - Request: [192.168.68.75:28339 (Allowed Network (Subnet))] GET /playQueues/1 (3 live) #8c GZIP Signed-in
Feb 19, 2025 12:11:12.833 [140633637108536] DEBUG - Completed: [192.168.68.75:28339] 200 GET /playQueues/1 (3 live) #8c GZIP 19ms 548 bytes (pipelined: 1)

[SprocketMe]

I’m having the same problem. I have found that in my case, if I edit anything in the optimized versions, one more file gets processed, then everything goes back to waiting. For example say I am optimizing an entire TV show. It will process one file, then get stuck waiting. I edit the “Limit to” value to any value > the number of files in the show, and it will process one more file, then get stuck waiting again. I edit the “Limit to” value, and another file processes, continue until all files processed.

Obviously this is a horrible experience.

[Gemini9674]

Same issue here. It is taking FOREVER to process files because it has to be watched constantly to keep it going.

[MsAllya]

I have the exact same problem. Does anyone have a solution yet?

[xMacJ]

Same issue for me. Running the latest Plex docker container with GPU transcoding enabled.

[Kilroy_115]

Same issue on a Synology NAS…

[michael_766]

This is what I did as well.

[topcat9999]

Same issue for me. Always used to work but this started a couple of months ago.

[BrettRoderick]

Same Issue - add any amount of videos (more than one) to be converted and it appears to pause it self after converting the first video. I can go and edit any of the videos in the queue and it will process the next video and then pause itself again. Did anyone find a solution?

[CarterMovies]

Same issue here. I took a vacation to Japan and tried converting optimized versions of anime and it was a really horrible time.

[taylorjamesbarr]

I’m experiencing the same exact issue on macOS. Server version 1.41.6.9685

[john_paton]

I’m having the exact same issue. Running on a Synology NAS. Very annoying, will need to look into tdarr or something. Anyone have tips?