Password change inquiry

Hello,

I am trying to reset my password but I am not receiving the reset password email in my inbox. I have checked my spam, I am checking the correct inbox, and I am receiving other Plex emails.

Any idea on what to do?

If you know your existing password, you can change your password in account settings.

https://app.plex.tv/desktop/#!/settings/account

Note that changing your password unclaims your server and removes it from your account. You will have to re-claim the server after changing your password.

Logging in with the original account is the same process as logging in with this account.

original account : [redacted]

Mod Edit: Removed the e-mail address. The forum is public.