Server Version#: v.1.43.3.10896-cb3ebc72d
Player Version#: Samsung QA55QN85BAWXXY Tizen TV.
Plex showing “Playback Error An unexpected playback problem occurred” when i access Plex Server (WD MyCloud EX2 Ultra) on my Samsung QA55QN85BAWXXY Tizen TV.
The interface works and shows all my libraries correctly but as soon as i hit PLAY on any video in my libraries i get the “Playback Error” popup.
This error only started after the latest firmware upgrade “v.1.43.3.10896-cb3ebc72d August 13, 2026” which i did yesterday.
All my other clients like my PC, my Laptop and my LG TV all work fine it looks like the issue is with the Samsung TV only!
A link to the Video showing the issue https://imgur.com/a/47YfNYp
I have tried all the online suggestions like the ones below but nothing fixes the issue. This is starting to be a little annoying
Please HELP! i have posted the log Files for you to have a look.
Step 1: Force Insecure Connections on the TV App Allowing unencrypted local streaming traffic bypasses the outdated security handshake.
Open the Plex App on your LG TV.
Navigate to Settings > Advanced Settings.
Locate Allow Insecure Connections and switch the setting to Always.
You can also look for Prefer Insecure Connections and ensure it is checked or enabled.![]()
Step 2: Configure Your Plex Media Server Settings You must configure your hosting server to accept unauthenticated traffic from your TV’s specific location.
Find the Local IP Address of your LG TV through your TV’s built-in network menu (my ip 192.168.0.16).
Open your Plex Web App on a desktop computer.
Go to Settings (the wrench icon) > Server > Network.
Look for the setting: List of IP addresses and networks that are allowed without auth.
Type your TV’s IP address directly into that field.
Ensure Secure Connections is configured to Preferred (not Required).Scroll down and click Save Changes.![]()
Step 3: Refresh Network and Link Status If the server is still blocked, perform a hard network refresh.
Power Cycle: Unplug your LG TV from the wall socket for 60 full seconds before plugging it back in.
Relink Device: If prompted by the app, log out completely and relink the player through Plex Link using the 4-digit code displayed on your screen.
