Playback error on every platform

Server Version#: 1.41.8.9834
Player Version#: 4.147.0 web and every other platform I have

I’m getting an error “An error occurred loading items to play.” Its also happening to my friend that uses my server. Its hosted on unraid.

Any help would be appreciated. Thanks.

Plex Media Server Logs_2025-05-28_21-00-12.zip (3.4 MB)

Something going on with the network.

It keeps resetting.

May 28, 2025 20:48:23.644 [23308736678712] DEBUG - [FFMPEG] - CUDA texture alignment: 512
May 28, 2025 20:48:23.667 [23308736678712] DEBUG - Codecs: dummy-frame test succeeded
May 28, 2025 20:48:23.949 [23308548512568] DEBUG - NetworkInterface: received Netlink message len=1432, type=RTM_NEWLINK, flags=0x0
May 28, 2025 20:48:23.949 [23308548512568] DEBUG - NetworkInterface: Netlink information message family=0, type=1, index=26, flags=0x1002, change=0xffffffff
May 28, 2025 20:48:23.949 [23308548512568] DEBUG - Network change.
May 28, 2025 20:48:23.949 [23308548512568] DEBUG - NetworkInterface: Notified of network changed (force=0)
May 28, 2025 20:48:23.954 [23308548512568] DEBUG - Network change notification but nothing changed.
May 28, 2025 20:48:23.954 [23308548512568] DEBUG - NetworkInterface: received Netlink message len=1432, type=RTM_NEWLINK, flags=0x0
May 28, 2025 20:48:23.954 [23308548512568] DEBUG - NetworkInterface: Netlink information message family=0, type=1, index=27, flags=0x1002, change=0xffffffff
May 28, 2025 20:48:23.954 [23308548512568] DEBUG - Network change.
May 28, 2025 20:48:23.954 [23308548512568] DEBUG - NetworkInterface: Notified of network changed (force=0)
May 28, 2025 20:48:23.955 [23308548512568] DEBUG - Network change notification but nothing changed.
May 28, 2025 20:48:23.955 [23308548512568] DEBUG - NetworkInterface: received Netlink message len=1756, type=RTM_NEWLINK, flags=0x0
May 28, 2025 20:48:23.955 [23308548512568] DEBUG - NetworkInterface: Netlink information message family=0, type=1, index=27, flags=0x1002, change=0x0
May 28, 2025 20:48:23.955 [23308548512568] DEBUG - Network change.
May 28, 2025 20:48:23.955 [23308548512568] DEBUG - NetworkInterface: Notified of network changed (force=0)
May 28, 2025 20:48:23.955 [23308548512568] DEBUG - Network change notification but nothing changed.
May 28, 2025 20:48:23.955 [23308548512568] DEBUG - NetworkInterface: received Netlink message len=1756, type=RTM_NEWLINK, flags=0x0
May 28, 2025 20:48:23.955 [23308548512568] DEBUG - NetworkInterface: Netlink information message family=0, type=1, index=27, flags=0x1002, change=0x100
May 28, 2025 20:48:23.955 [23308548512568] DEBUG - Network change.
May 28, 2025 20:48:23.955 [23308548512568] DEBUG - NetworkInterface: Notified of network changed (force=0)
May 28, 2025 20:48:23.956 [23308548512568] DEBUG - Network change notification but nothing changed.
May 28, 2025 20:48:23.956 [23308548512568] DEBUG - NetworkInterface: received Netlink message len=408, type=RTM_NEWLINK, flags=0x0
May 28, 2025 20:48:23.956 [23308548512568] DEBUG - NetworkInterface: Netlink information message family=7, type=1, index=27, flags=0x1002, change=0x0
May 28, 2025 20:48:23.956 [23308548512568] DEBUG - Network change.
May 28, 2025 20:48:23.956 [23308548512568] DEBUG - NetworkInterface: Notified of network changed (force=0)
May 28, 2025 20:48:23.956 [23308548512568] DEBUG - Network change notification but nothing changed.
May 28, 2025 20:48:23.956 [23308548512568] DEBUG - NetworkInterface: received Netlink message len=1756, type=RTM_NEWLINK, flags=0x0
May 28, 2025 20:48:23.956 [23308548512568] DEBUG - NetworkInterface: Netlink information message family=0, type=1, index=27, flags=0x1003, change=0x1
May 28, 2025 20:48:23.956 [23308548512568] DEBUG - Network change.
May 28, 2025 20:48:23.956 [23308548512568] DEBUG - NetworkInterface: Notified of network changed (force=0)
May 28, 2025 20:48:23.957 [23308548512568] DEBUG - Network change notification but nothing changed.
May 28, 2025 20:48:23.957 [23308548512568] DEBUG - NetworkInterface: received Netlink message len=408, type=RTM_NEWLINK, flags=0x0
May 28, 2025 20:48:23.957 [23308548512568] DEBUG - NetworkInterface: Netlink information message family=7, type=1, index=27, flags=0x1003, change=0x0
May 28, 2025 20:48:23.957 [23308548512568] DEBUG - Network change.
May 28, 2025 20:48:23.957 [23308548512568] DEBUG - NetworkInterface: Notified of network changed (force=0)
May 28, 2025 20:48:23.958 [23308548512568] DEBUG - Network change notification but nothing changed.
May 28, 2025 20:48:24.033 [23308736678712] DEBUG - Clipped max bitrate to 1328Kbps based on client-requested limit
May 28, 2025 20:48:24.033 [23308736678712] DEBUG - MDE: Selected protocol http; container: mkv
May 28, 2025 20:48:24.034 [23308736678712] DEBUG - MDE: analyzing media item 187476
May 28, 2025 20:48:24.034 [23308736678712] DEBUG - MDE: The Beekeeper (2024): Direct Play is disabled
May 28, 2025 20:48:24.034 [23308736678712] DEBUG - MDE: The Beekeeper (2024): no direct play video profile exists for http/mkv/hevc
May 28, 2025 20:48:24.034 [23308736678712] DEBUG - MDE: The Beekeeper (2024): no direct play video profile exists for http/mkv/hevc/truehd
May 28, 2025 20:48:24.034 [23308736678712] DEBUG - MDE: The Beekeeper (2024): non-selected embedded subtitle stream 657900 cannot be direct-played
May 28, 2025 20:48:24.034 [23308736678712] DEBUG - MDE: The Beekeeper (2024): non-selected embedded subtitle stream 657901 cannot be direct-played
May 28, 2025 20:48:24.034 [23308736678712] DEBUG - MDE: The Beekeeper (2024): no direct play video profile exists for http/mkv/hevc/dca
May 28, 2025 20:48:24.034 [23308736678712] DEBUG - MDE: The Beekeeper (2024): non-selected embedded subtitle stream 657900 cannot be direct-played
May 28, 2025 20:48:24.034 [23308736678712] DEBUG - MDE: The Beekeeper (2024): non-selected embedded subtitle stream 657901 cannot be direct-played
May 28, 2025 20:48:24.034 [23308736678712] DEBUG - MDE: The Beekeeper (2024): no direct play video profile exists for http/mkv/hevc/ac3
May 28, 2025 20:48:24.034 [23308736678712] DEBUG - MDE: The Beekeeper (2024): non-selected embedded subtitle stream 657900 cannot be direct-played
May 28, 2025 20:48:24.034 [23308736678712] DEBUG - MDE: The Beekeeper (2024): non-selected embedded subtitle stream 657901 cannot be direct-played
May 28, 2025 20:48:24.034 [23308736678712] DEBUG - MDE: The Beekeeper (2024): no direct play video profile exists for http/mkv/hevc/ac3
May 28, 2025 20:48:24.034 [23308736678712] DEBUG - MDE: The Beekeeper (2024): non-selected embedded subtitle stream 657900 cannot be direct-played
May 28, 2025 20:48:24.034 [23308736678712] DEBUG - MDE: The Beekeeper (2024): non-selected embedded subtitle stream 657901 cannot be direct-played
May 28, 2025 20:48:24.034 [23308736678712] DEBUG - MDE: The Beekeeper (2024): no direct play video profile exists for http/mkv/hevc/ac3
May 28, 2025 20:48:24.034 [23308736678712] DEBUG - MDE: The Beekeeper (2024): non-selected embedded subtitle stream 657900 cannot be direct-played
May 28, 2025 20:48:24.034 [23308736678712] DEBUG - MDE: The Beekeeper (2024): non-selected embedded subtitle stream 657901 cannot be direct-played
May 28, 2025 20:48:24.034 [23308736678712] DEBUG - The Beekeeper - video.width limitation applies: 3840 > 720
May 28, 2025 20:48:24.034 [23308736678712] DEBUG - The Beekeeper - audio.channels limitation applies: 8 > 2
May 28, 2025 20:48:24.034 [23308736678712] DEBUG - MDE: The Beekeeper (2024): Direct Streaming is disabled, so video stream will be transcoded
May 28, 2025 20:48:24.034 [23308736678712] DEBUG - MDE: The Beekeeper (2024): no remuxable profile found, so video stream will be transcoded
May 28, 2025 20:48:24.034 [23308736678712] DEBUG - Codecs: testing h264_nvenc (encoder)
May 28, 2025 20:48:24.034 [23308736678712] DEBUG - Codecs: hardware transcoding: testing API nvenc for device 'pci:0000:29:00.0' (NVIDIA TU116 [GeForce GTX 1660])
May 28, 2025 20:48:24.165 [23308548512568] DEBUG - NetworkInterface: received Netlink message len=648, type=RTM_DELLINK, flags=0x0
May 28, 2025 20:48:24.165 [23308548512568] DEBUG - NetworkInterface: Netlink information message family=0, type=1, index=26, flags=0x1002, change=0xffffffff
May 28, 2025 20:48:24.168 [23308736678712] DEBUG - [FFMPEG] - CUDA texture alignment: 512
May 28, 2025 20:48:24.184 [23308548512568] DEBUG - NetworkInterface: received Netlink message len=408, type=RTM_NEWLINK, flags=0x0
May 28, 2025 20:48:24.184 [23308548512568] DEBUG - NetworkInterface: Netlink information message family=7, type=1, index=27, flags=0x11043, change=0x0
May 28, 2025 20:48:24.184 [23308548512568] DEBUG - Network change.
May 28, 2025 20:48:24.184 [23308548512568] DEBUG - NetworkInterface: Notified of network changed (force=0)
May 28, 2025 20:48:24.185 [23308548512568] DEBUG - Network change notification but nothing changed.
May 28, 2025 20:48:24.185 [23308548512568] DEBUG - NetworkInterface: received Netlink message len=408, type=RTM_NEWLINK, flags=0x0
May 28, 2025 20:48:24.185 [23308548512568] DEBUG - NetworkInterface: Netlink information message family=7, type=1, index=27, flags=0x11043, change=0x0
May 28, 2025 20:48:24.185 [23308548512568] DEBUG - Network change.
May 28, 2025 20:48:24.185 [23308548512568] DEBUG - NetworkInterface: Notified of network changed (force=0)
May 28, 2025 20:48:24.186 [23308548512568] DEBUG - Network change notification but nothing changed.
May 28, 2025 20:48:24.186 [23308548512568] DEBUG - NetworkInterface: received Netlink message len=1764, type=RTM_NEWLINK, flags=0x0
May 28, 2025 20:48:24.186 [23308548512568] DEBUG - NetworkInterface: Netlink information message family=0, type=1, index=27, flags=0x11043, change=0x0
May 28, 2025 20:48:24.186 [23308548512568] DEBUG - Network change.
May 28, 2025 20:48:24.186 [23308548512568] DEBUG - NetworkInterface: Notified of network changed (force=0)
May 28, 2025 20:48:24.186 [23308548512568] DEBUG - Network change notification but nothing changed.
May 28, 2025 20:48:24.521 [23308736678712] DEBUG - Codecs: testing hevc_nvenc (encoder)
May 28, 2025 20:48:24.521 [23308736678712] DEBUG - Codecs: hardware transcoding: testing API nvenc for device 'pci:0000:29:00.0' (NVIDIA TU116 [GeForce GTX 1660])
May 28, 2025 20:48:24.649 [23308736678712] DEBUG - [FFMPEG] - CUDA texture alignment: 512
May 28, 2025 20:48:25.002 [23308736678712] DEBUG - MDE: Cannot direct stream video stream due to profile or setting limitations
May 28, 2025 20:48:25.003 [23308736678712] DEBUG - Codecs: testing hevc (decoder) with hwdevice nvdec
May 28, 2025 20:48:25.003 [23308736678712] DEBUG - Codecs: hardware transcoding: testing API nvdec for device 'pci:0000:29:00.0' (NVIDIA TU116 [GeForce GTX 1660])
May 28, 2025 20:48:25.166 [23308736678712] DEBUG - Codecs: Testing with profile 'Main 10'
May 28, 2025 20:48:25.166 [23308736678712] DEBUG - [FFMPEG] - nal_unit_type: 32(VPS), nuh_layer_id: 0, temporal_id: 0
May 28, 2025 20:48:25.166 [23308736678712] DEBUG - [FFMPEG] - nal_unit_type: 33(SPS), nuh_layer_id: 0, temporal_id: 0
May 28, 2025 20:48:25.166 [23308736678712] DEBUG - [FFMPEG] - nal_unit_type: 34(PPS), nuh_layer_id: 0, temporal_id: 0
May 28, 2025 20:48:25.166 [23308736678712] DEBUG - [FFMPEG] - nal_unit_type: 20(IDR_N_LP), nuh_layer_id: 0, temporal_id: 0
May 28, 2025 20:48:25.166 [23308736678712] DEBUG - [FFMPEG] - Decoding VPS
May 28, 2025 20:48:25.166 [23308736678712] DEBUG - [FFMPEG] - Main 10 profile bitstream
May 28, 2025 20:48:25.166 [23308736678712] DEBUG - [FFMPEG] - Decoding SPS
May 28, 2025 20:48:25.166 [23308736678712] DEBUG - [FFMPEG] - Main 10 profile bitstream
May 28, 2025 20:48:25.166 [23308736678712] DEBUG - [FFMPEG] - Decoding VUI
May 28, 2025 20:48:25.166 [23308736678712] DEBUG - [FFMPEG] - Decoding PPS
May 28, 2025 20:48:25.166 [23308736678712] DEBUG - [FFMPEG] - Format cuda chosen by get_format().
May 28, 2025 20:48:25.166 [23308736678712] DEBUG - [FFMPEG] - Format cuda requires hwaccel initialisation.
May 28, 2025 20:48:25.166 [23308736678712] DEBUG - [FFMPEG] - CUDA texture alignment: 512
May 28, 2025 20:48:25.166 [23308736678712] DEBUG - [FFMPEG] - CUDA texture alignment: 512
May 28, 2025 20:48:25.188 [23308736678712] DEBUG - Codecs: dummy-frame test succeeded
May 28, 2025 20:48:25.525 [23308736678712] DEBUG - Clipped max bitrate to 1328Kbps based on client-requested limit
May 28, 2025 20:48:25.525 [23308736678712] DEBUG - MDE: The Beekeeper (2024): Audio Direct Streaming is disabled, so video's audio stream will be transcoded
May 28, 2025 20:48:25.525 [23308736678712] DEBUG - MDE: Cannot direct stream audio stream due to profile or setting limitations
May 28, 2025 20:48:25.525 [23308736678712] DEBUG - MDE: The Beekeeper (2024): Audio Direct Streaming is disabled, so video's audio stream will be transcoded
May 28, 2025 20:48:25.525 [23308736678712] DEBUG - MDE: Cannot direct stream audio stream due to profile or setting limitations
May 28, 2025 20:48:25.525 [23308736678712] DEBUG - MDE: The Beekeeper (2024): Audio Direct Streaming is disabled, so video's audio stream will be transcoded
May 28, 2025 20:48:25.525 [23308736678712] DEBUG - MDE: Cannot direct stream audio stream due to profile or setting limitations
May 28, 2025 20:48:25.525 [23308736678712] DEBUG - MDE: The Beekeeper (2024): Audio Direct Streaming is disabled, so video's audio stream will be transcoded
May 28, 2025 20:48:25.525 [23308736678712] DEBUG - MDE: Cannot direct stream audio stream due to profile or setting limitations
May 28, 2025 20:48:25.525 [23308736678712] DEBUG - MDE: The Beekeeper (2024): Audio Direct Streaming is disabled, so video's audio stream will be transcoded
May 28, 2025 20:48:25.525 [23308736678712] DEBUG - MDE: Cannot direct stream audio stream due to profile or setting limitations
May 28, 2025 20:48:25.525 [23308736678712] DEBUG - MDE: The Beekeeper (2024): selected media 0 / 187476
May 28, 2025 20:48:25.525 [23308736678712] DEBUG - Streaming Resource: Reducing playback quality for 1429kbps stream bitrate: quality to 48, disable video DS as 111852kbps is > the 1245kbps available
May 28, 2025 20:48:25.525 [23308736678712] DEBUG - Codecs: testing h264_nvenc (encoder)
May 28, 2025 20:48:25.525 [23308736678712] DEBUG - Codecs: hardware transcoding: testing API nvenc for device 'pci:0000:29:00.0' (NVIDIA TU116 [GeForce GTX 1660])
May 28, 2025 20:48:25.654 [23308736678712] DEBUG - [FFMPEG] - CUDA texture alignment: 512
May 28, 2025 20:48:26.007 [23308736678712] DEBUG - Codecs: testing hevc_nvenc (encoder)
May 28, 2025 20:48:26.007 [23308736678712] DEBUG - Codecs: hardware transcoding: testing API nvenc for device 'pci:0000:29:00.0' (NVIDIA TU116 [GeForce GTX 1660])
May 28, 2025 20:48:26.144 [23308736678712] DEBUG - [FFMPEG] - CUDA texture alignment: 512
May 28, 2025 20:48:26.498 [23308736678712] DEBUG - Codecs: testing hevc (decoder) with hwdevice nvdec
May 28, 2025 20:48:26.499 [23308736678712] DEBUG - Codecs: hardware transcoding: testing API nvdec for device 'pci:0000:29:00.0' (NVIDIA TU116 [GeForce GTX 1660])
May 28, 2025 20:48:26.627 [23308736678712] DEBUG - Codecs: Testing with profile 'Main 10'
May 28, 2025 20:48:26.627 [23308736678712] DEBUG - [FFMPEG] - nal_unit_type: 32(VPS), nuh_layer_id: 0, temporal_id: 0
May 28, 2025 20:48:26.627 [23308736678712] DEBUG - [FFMPEG] - nal_unit_type: 33(SPS), nuh_layer_id: 0, temporal_id: 0
May 28, 2025 20:48:26.627 [23308736678712] DEBUG - [FFMPEG] - nal_unit_type: 34(PPS), nuh_layer_id: 0, temporal_id: 0
May 28, 2025 20:48:26.627 [23308736678712] DEBUG - [FFMPEG] - nal_unit_type: 20(IDR_N_LP), nuh_layer_id: 0, temporal_id: 0
May 28, 2025 20:48:26.627 [23308736678712] DEBUG - [FFMPEG] - Decoding VPS
May 28, 2025 20:48:26.627 [23308736678712] DEBUG - [FFMPEG] - Main 10 profile bitstream
May 28, 2025 20:48:26.627 [23308736678712] DEBUG - [FFMPEG] - Decoding SPS
May 28, 2025 20:48:26.627 [23308736678712] DEBUG - [FFMPEG] - Main 10 profile bitstream
May 28, 2025 20:48:26.627 [23308736678712] DEBUG - [FFMPEG] - Decoding VUI
May 28, 2025 20:48:26.627 [23308736678712] DEBUG - [FFMPEG] - Decoding PPS
May 28, 2025 20:48:26.627 [23308736678712] DEBUG - [FFMPEG] - Format cuda chosen by get_format().
May 28, 2025 20:48:26.627 [23308736678712] DEBUG - [FFMPEG] - Format cuda requires hwaccel initialisation.
May 28, 2025 20:48:26.627 [23308736678712] DEBUG - [FFMPEG] - CUDA texture alignment: 512
May 28, 2025 20:48:26.628 [23308736678712] DEBUG - [FFMPEG] - CUDA texture alignment: 512
May 28, 2025 20:48:26.651 [23308736678712] DEBUG - Codecs: dummy-frame test succeeded
May 28, 2025 20:48:26.988 [23308736678712] DEBUG - Clipped max bitrate to 1245Kbps based on client-requested limit
May 28, 2025 20:48:26.989 [23308736678712] DEBUG - MDE: Selected protocol http; container: mkv
May 28, 2025 20:48:26.989 [23308736678712] DEBUG - MDE: analyzing media item 187476
May 28, 2025 20:48:26.989 [23308736678712] DEBUG - MDE: The Beekeeper (2024): Direct Play is disabled
May 28, 2025 20:48:26.989 [23308736678712] DEBUG - MDE: The Beekeeper (2024): no direct play video profile exists for http/mkv/hevc
May 28, 2025 20:48:26.989 [23308736678712] DEBUG - MDE: The Beekeeper (2024): no direct play video profile exists for http/mkv/hevc/truehd
May 28, 2025 20:48:26.989 [23308736678712] DEBUG - MDE: The Beekeeper (2024): non-selected embedded subtitle stream 657900 cannot be direct-played
May 28, 2025 20:48:26.989 [23308736678712] DEBUG - MDE: The Beekeeper (2024): non-selected embedded subtitle stream 657901 cannot be direct-played
May 28, 2025 20:48:26.989 [23308736678712] DEBUG - MDE: The Beekeeper (2024): no direct play video profile exists for http/mkv/hevc/dca
May 28, 2025 20:48:26.989 [23308736678712] DEBUG - MDE: The Beekeeper (2024): non-selected embedded subtitle stream 657900 cannot be direct-played
May 28, 2025 20:48:26.989 [23308736678712] DEBUG - MDE: The Beekeeper (2024): non-selected embedded subtitle stream 657901 cannot be direct-played
May 28, 2025 20:48:26.989 [23308736678712] DEBUG - MDE: The Beekeeper (2024): no direct play video profile exists for http/mkv/hevc/ac3
May 28, 2025 20:48:26.989 [23308736678712] DEBUG - MDE: The Beekeeper (2024): non-selected embedded subtitle stream 657900 cannot be direct-played
May 28, 2025 20:48:26.989 [23308736678712] DEBUG - MDE: The Beekeeper (2024): non-selected embedded subtitle stream 657901 cannot be direct-played
May 28, 2025 20:48:26.989 [23308736678712] DEBUG - MDE: The Beekeeper (2024): no direct play video profile exists for http/mkv/hevc/ac3
May 28, 2025 20:48:26.989 [23308736678712] DEBUG - MDE: The Beekeeper (2024): non-selected embedded subtitle stream 657900 cannot be direct-played
May 28, 2025 20:48:26.989 [23308736678712] DEBUG - MDE: The Beekeeper (2024): non-selected embedded subtitle stream 657901 cannot be direct-played
May 28, 2025 20:48:26.989 [23308736678712] DEBUG - MDE: The Beekeeper (2024): no direct play video profile exists for http/mkv/hevc/ac3
May 28, 2025 20:48:26.989 [23308736678712] DEBUG - MDE: The Beekeeper (2024): non-selected embedded subtitle stream 657900 cannot be direct-played
May 28, 2025 20:48:26.989 [23308736678712] DEBUG - MDE: The Beekeeper (2024): non-selected embedded subtitle stream 657901 cannot be direct-played
May 28, 2025 20:48:26.989 [23308736678712] DEBUG - The Beekeeper - video.width limitation applies: 3840 > 720
May 28, 2025 20:48:26.989 [23308736678712] DEBUG - The Beekeeper - audio.channels limitation applies: 8 > 2
May 28, 2025 20:48:26.989 [23308736678712] DEBUG - MDE: The Beekeeper (2024): Direct Streaming is disabled, so video stream will be transcoded
May 28, 2025 20:48:26.989 [23308736678712] DEBUG - MDE: The Beekeeper (2024): no remuxable profile found, so video stream will be transcoded
May 28, 2025 20:48:26.989 [23308736678712] DEBUG - Codecs: testing h264_nvenc (encoder)
May 28, 2025 20:48:26.989 [23308736678712] DEBUG - Codecs: hardware transcoding: testing API nvenc for device 'pci:0000:29:00.0' (NVIDIA TU116 [GeForce GTX 1660])
May 28, 2025 20:48:27.121 [23308736678712] DEBUG - [FFMPEG] - CUDA texture alignment: 512
May 28, 2025 20:48:27.477 [23308736678712] DEBUG - Codecs: testing hevc_nvenc (encoder)
May 28, 2025 20:48:27.477 [23308736678712] DEBUG - Codecs: hardware transcoding: testing API nvenc for device 'pci:0000:29:00.0' (NVIDIA TU116 [GeForce GTX 1660])
May 28, 2025 20:48:27.605 [23308736678712] DEBUG - [FFMPEG] - CUDA texture alignment: 512
May 28, 2025 20:48:27.959 [23308736678712] DEBUG - MDE: Cannot direct stream video stream due to profile or setting limitations
May 28, 2025 20:48:27.959 [23308736678712] DEBUG - Codecs: testing hevc (decoder) with hwdevice nvdec
May 28, 2025 20:48:27.959 [23308736678712] DEBUG - Codecs: hardware transcoding: testing API nvdec for device 'pci:0000:29:00.0' (NVIDIA TU116 [GeForce GTX 1660])
May 28, 2025 20:48:28.088 [23308736678712] DEBUG - Codecs: Testing with profile 'Main 10'
May 28, 2025 20:48:28.088 [23308736678712] DEBUG - [FFMPEG] - nal_unit_type: 32(VPS), nuh_layer_id: 0, temporal_id: 0
May 28, 2025 20:48:28.088 [23308736678712] DEBUG - [FFMPEG] - nal_unit_type: 33(SPS), nuh_layer_id: 0, temporal_id: 0
May 28, 2025 20:48:28.088 [23308736678712] DEBUG - [FFMPEG] - nal_unit_type: 34(PPS), nuh_layer_id: 0, temporal_id: 0
May 28, 2025 20:48:28.088 [23308736678712] DEBUG - [FFMPEG] - nal_unit_type: 20(IDR_N_LP), nuh_layer_id: 0, temporal_id: 0
May 28, 2025 20:48:28.088 [23308736678712] DEBUG - [FFMPEG] - Decoding VPS
May 28, 2025 20:48:28.088 [23308736678712] DEBUG - [FFMPEG] - Main 10 profile bitstream
May 28, 2025 20:48:28.088 [23308736678712] DEBUG - [FFMPEG] - Decoding SPS
May 28, 2025 20:48:28.088 [23308736678712] DEBUG - [FFMPEG] - Main 10 profile bitstream
May 28, 2025 20:48:28.088 [23308736678712] DEBUG - [FFMPEG] - Decoding VUI
May 28, 2025 20:48:28.088 [23308736678712] DEBUG - [FFMPEG] - Decoding PPS
May 28, 2025 20:48:28.088 [23308736678712] DEBUG - [FFMPEG] - Format cuda chosen by get_format().
May 28, 2025 20:48:28.088 [23308736678712] DEBUG - [FFMPEG] - Format cuda requires hwaccel initialisation.
May 28, 2025 20:48:28.088 [23308736678712] DEBUG - [FFMPEG] - CUDA texture alignment: 512
May 28, 2025 20:48:28.088 [23308736678712] DEBUG - [FFMPEG] - CUDA texture alignment: 512
May 28, 2025 20:48:28.108 [23308736678712] DEBUG - Codecs: dummy-frame test succeeded
May 28, 2025 20:48:28.468 [23308736678712] DEBUG - Clipped max bitrate to 1245Kbps based on client-requested limit
May 28, 2025 20:48:28.468 [23308736678712] DEBUG - MDE: The Beekeeper (2024): Audio Direct Streaming is disabled, so video's audio stream will be transcoded
May 28, 2025 20:48:28.469 [23308736678712] DEBUG - MDE: Cannot direct stream audio stream due to profile or setting limitations
May 28, 2025 20:48:28.469 [23308736678712] DEBUG - MDE: The Beekeeper (2024): Audio Direct Streaming is disabled, so video's audio stream will be transcoded
May 28, 2025 20:48:28.469 [23308736678712] DEBUG - MDE: Cannot direct stream audio stream due to profile or setting limitations
May 28, 2025 20:48:28.469 [23308736678712] DEBUG - MDE: The Beekeeper (2024): Audio Direct Streaming is disabled, so video's audio stream will be transcoded
May 28, 2025 20:48:28.469 [23308736678712] DEBUG - MDE: Cannot direct stream audio stream due to profile or setting limitations
May 28, 2025 20:48:28.469 [23308736678712] DEBUG - MDE: The Beekeeper (2024): Audio Direct Streaming is disabled, so video's audio stream will be transcoded
May 28, 2025 20:48:28.469 [23308736678712] DEBUG - MDE: Cannot direct stream audio stream due to profile or setting limitations
May 28, 2025 20:48:28.469 [23308736678712] DEBUG - MDE: The Beekeeper (2024): Audio Direct Streaming is disabled, so video's audio stream will be transcoded
May 28, 2025 20:48:28.469 [23308736678712] DEBUG - MDE: Cannot direct stream audio stream due to profile or setting limitations
May 28, 2025 20:48:28.469 [23308736678712] DEBUG - MDE: The Beekeeper (2024): selected media 0 / 187476
May 28, 2025 20:48:28.469 [23308736678712] DEBUG - Streaming Resource: Reducing playback quality for 1334kbps stream bitrate: quality to 42, disable video DS as 111852kbps is > the 1163kbps available
May 28, 2025 20:48:28.469 [23308736678712] DEBUG - Codecs: testing h264_nvenc (encoder)
May 28, 2025 20:48:28.469 [23308736678712] DEBUG - Codecs: hardware transcoding: testing API nvenc for device 'pci:0000:29:00.0' (NVIDIA TU116 [GeForce GTX 1660])
May 28, 2025 20:48:28.606 [23308736678712] DEBUG - [FFMPEG] - CUDA texture alignment: 512
May 28, 2025 20:48:28.959 [23308736678712] DEBUG - Codecs: testing hevc_nvenc (encoder)
May 28, 2025 20:48:28.959 [23308736678712] DEBUG - Codecs: hardware transcoding: testing API nvenc for device 'pci:0000:29:00.0' (NVIDIA TU116 [GeForce GTX 1660])
May 28, 2025 20:48:29.096 [23308736678712] DEBUG - [FFMPEG] - CUDA texture alignment: 512
May 28, 2025 20:48:29.300 [23308548512568] DEBUG - NetworkInterface: received Netlink message len=1432, type=RTM_NEWLINK, flags=0x0
May 28, 2025 20:48:29.300 [23308548512568] DEBUG - NetworkInterface: Netlink information message family=0, type=1, index=28, flags=0x1002, change=0xffffffff
May 28, 2025 20:48:29.300 [23308548512568] DEBUG - Network change.
May 28, 2025 20:48:29.300 [23308548512568] DEBUG - NetworkInterface: Notified of network changed (force=0)
May 28, 2025 20:48:29.305 [23308548512568] DEBUG - Network change notification but nothing changed.
May 28, 2025 20:48:29.305 [23308548512568] DEBUG - NetworkInterface: received Netlink message len=1432, type=RTM_NEWLINK, flags=0x0
May 28, 2025 20:48:29.305 [23308548512568] DEBUG - NetworkInterface: Netlink information message family=0, type=1, index=29, flags=0x1002, change=0xffffffff
May 28, 2025 20:48:29.305 [23308548512568] DEBUG - Network change.
May 28, 2025 20:48:29.305 [23308548512568] DEBUG - NetworkInterface: Notified of network changed (force=0)
May 28, 2025 20:48:29.305 [23308548512568] DEBUG - Network change notification but nothing changed.
May 28, 2025 20:48:29.305 [23308548512568] DEBUG - NetworkInterface: received Netlink message len=1756, type=RTM_NEWLINK, flags=0x0
May 28, 2025 20:48:29.305 [23308548512568] DEBUG - NetworkInterface: Netlink information message family=0, type=1, index=29, flags=0x1002, change=0x0
May 28, 2025 20:48:29.305 [23308548512568] DEBUG - Network change.
May 28, 2025 20:48:29.305 [23308548512568] DEBUG - NetworkInterface: Notified of network changed (force=0)
May 28, 2025 20:48:29.306 [23308548512568] DEBUG - Network change notification but nothing changed.
May 28, 2025 20:48:29.306 [23308548512568] DEBUG - NetworkInterface: received Netlink message len=1756, type=RTM_NEWLINK, flags=0x0
May 28, 2025 20:48:29.306 [23308548512568] DEBUG - NetworkInterface: Netlink information message family=0, type=1, index=29, flags=0x1002, change=0x100
May 28, 2025 20:48:29.306 [23308548512568] DEBUG - Network change.
May 28, 2025 20:48:29.306 [23308548512568] DEBUG - NetworkInterface: Notified of network changed (force=0)
May 28, 2025 20:48:29.306 [23308548512568] DEBUG - Network change notification but nothing changed.
May 28, 2025 20:48:29.306 [23308548512568] DEBUG - NetworkInterface: received Netlink message len=408, type=RTM_NEWLINK, flags=0x0
May 28, 2025 20:48:29.306 [23308548512568] DEBUG - NetworkInterface: Netlink information message family=7, type=1, index=29, flags=0x1002, change=0x0
May 28, 2025 20:48:29.306 [23308548512568] DEBUG - Network change.
May 28, 2025 20:48:29.306 [23308548512568] DEBUG - NetworkInterface: Notified of network changed (force=0)
May 28, 2025 20:48:29.307 [23308548512568] DEBUG - Network change notification but nothing changed.
May 28, 2025 20:48:29.307 [23308548512568] DEBUG - NetworkInterface: received Netlink message len=1756, type=RTM_NEWLINK, flags=0x0
May 28, 2025 20:48:29.307 [23308548512568] DEBUG - NetworkInterface: Netlink information message family=0, type=1, index=29, flags=0x1003, change=0x1
May 28, 2025 20:48:29.307 [23308548512568] DEBUG - Network change.
May 28, 2025 20:48:29.307 [23308548512568] DEBUG - NetworkInterface: Notified of network changed (force=0)
May 28, 2025 20:48:29.308 [23308548512568] DEBUG - Network change notification but nothing changed.
May 28, 2025 20:48:29.308 [23308548512568] DEBUG - NetworkInterface: received Netlink message len=408, type=RTM_NEWLINK, flags=0x0
May 28, 2025 20:48:29.308 [23308548512568] DEBUG - NetworkInterface: Netlink information message family=7, type=1, index=29, flags=0x1003, change=0x0
May 28, 2025 20:48:29.308 [23308548512568] DEBUG - Network change.
May 28, 2025 20:48:29.308 [23308548512568] DEBUG - NetworkInterface: Notified of network changed (force=0)
May 28, 2025 20:48:29.308 [23308548512568] DEBUG - Network change notification but nothing changed.
May 28, 2025 20:48:29.453 [23308736678712] DEBUG - Codecs: testing hevc (decoder) with hwdevice nvdec
May 28, 2025 20:48:29.453 [23308736678712] DEBUG - Codecs: hardware transcoding: testing API nvdec for device 'pci:0000:29:00.0' (NVIDIA TU116 [GeForce GTX 1660])
May 28, 2025 20:48:29.605 [23308736678712] DEBUG - Codecs: Testing with profile 'Main 10'
May 28, 2025 20:48:29.605 [23308736678712] DEBUG - [FFMPEG] - nal_unit_type: 32(VPS), nuh_layer_id: 0, temporal_id: 0
May 28, 2025 20:48:29.605 [23308736678712] DEBUG - [FFMPEG] - nal_unit_type: 33(SPS), nuh_layer_id: 0, temporal_id: 0
May 28, 2025 20:48:29.605 [23308736678712] DEBUG - [FFMPEG] - nal_unit_type: 34(PPS), nuh_layer_id: 0, temporal_id: 0
May 28, 2025 20:48:29.605 [23308736678712] DEBUG - [FFMPEG] - nal_unit_type: 20(IDR_N_LP), nuh_layer_id: 0, temporal_id: 0
May 28, 2025 20:48:29.605 [23308736678712] DEBUG - [FFMPEG] - Decoding VPS
May 28, 2025 20:48:29.605 [23308736678712] DEBUG - [FFMPEG] - Main 10 profile bitstream
May 28, 2025 20:48:29.605 [23308736678712] DEBUG - [FFMPEG] - Decoding SPS
May 28, 2025 20:48:29.605 [23308736678712] DEBUG - [FFMPEG] - Main 10 profile bitstream
May 28, 2025 20:48:29.605 [23308736678712] DEBUG - [FFMPEG] - Decoding VUI
May 28, 2025 20:48:29.605 [23308736678712] DEBUG - [FFMPEG] - Decoding PPS
May 28, 2025 20:48:29.605 [23308736678712] DEBUG - [FFMPEG] - Format cuda chosen by get_format().
May 28, 2025 20:48:29.605 [23308736678712] DEBUG - [FFMPEG] - Format cuda requires hwaccel initialisation.
May 28, 2025 20:48:29.605 [23308736678712] DEBUG - [FFMPEG] - CUDA texture alignment: 512
May 28, 2025 20:48:29.605 [23308736678712] DEBUG - [FFMPEG] - CUDA texture alignment: 512
May 28, 2025 20:48:29.606 [23308548512568] DEBUG - NetworkInterface: received Netlink message len=648, type=RTM_DELLINK, flags=0x0
May 28, 2025 20:48:29.606 [23308548512568] DEBUG - NetworkInterface: Netlink information message family=0, type=1, index=28, flags=0x1002, change=0xffffffff
May 28, 2025 20:48:29.623 [23308548512568] DEBUG - NetworkInterface: received Netlink message len=408, type=RTM_NEWLINK, flags=0x0
May 28, 2025 20:48:29.623 [23308548512568] DEBUG - NetworkInterface: Netlink information message family=7, type=1, index=29, flags=0x11043, change=0x0
May 28, 2025 20:48:29.623 [23308548512568] DEBUG - Network change.
May 28, 2025 20:48:29.623 [23308548512568] DEBUG - NetworkInterface: Notified of network changed (force=0)
May 28, 2025 20:48:29.624 [23308548512568] DEBUG - Network change notification but nothing changed.
May 28, 2025 20:48:29.624 [23308548512568] DEBUG - NetworkInterface: received Netlink message len=408, type=RTM_NEWLINK, flags=0x0
May 28, 2025 20:48:29.624 [23308548512568] DEBUG - NetworkInterface: Netlink information message family=7, type=1, index=29, flags=0x11043, change=0x0
May 28, 2025 20:48:29.624 [23308548512568] DEBUG - Network change.
May 28, 2025 20:48:29.624 [23308548512568] DEBUG - NetworkInterface: Notified of network changed (force=0)
May 28, 2025 20:48:29.625 [23308548512568] DEBUG - Network change notification but nothing changed.
May 28, 2025 20:48:29.625 [23308548512568] DEBUG - NetworkInterface: received Netlink message len=1764, type=RTM_NEWLINK, flags=0x0
May 28, 2025 20:48:29.625 [23308548512568] DEBUG - NetworkInterface: Netlink information message family=0, type=1, index=29, flags=0x11043, change=0x0
May 28, 2025 20:48:29.625 [23308548512568] DEBUG - Network change.
May 28, 2025 20:48:29.625 [23308548512568] DEBUG - NetworkInterface: Notified of network changed (force=0)
May 28, 2025 20:48:29.625 [23308736678712] DEBUG - Codecs: dummy-frame test succeeded
May 28, 2025 20:48:29.625 [23308548512568] DEBUG - Network change notification but nothing changed.
May 28, 2025 20:48:29.964 [23308736678712] DEBUG - Clipped max bitrate to 1163Kbps based on client-requested limit
May 28, 2025 20:48:29.964 [23308736678712] DEBUG - MDE: Selected protocol http; container: mkv
May 28, 2025 20:48:29.964 [23308736678712] DEBUG - MDE: analyzing media item 187476
May 28, 2025 20:48:29.964 [23308736678712] DEBUG - MDE: The Beekeeper (2024): Direct Play is disabled

Is br0 on a DHCP address or static?
Is br0’s physical adapter wired or wifi ?

If DHCP, check the lease time
If WiFi, verify it’s not falling out of the SSID. (servers are best wired)

Br0 is set as a static IP on my router and within unraid. My plex container in docker is set to host if that matters.
My server is on wired.
Not sure if this is related but I also can’t access my router thats in bridge mode on 192.168.1.254. I still have internet and everything seems to work other than plex

I asked because:

  1. br0 is set as the default adapter.
  2. PMS is seeing network changes (loss of connectivity / some change) on that adapter just as it tries to use it.

If your router itself is bridge mode, what’s doing the WAN → LAN NAT ?
(e.g. Public IP → LAN subnet)

Docker container being “host” mode makes sense. The container will use the LAN IP of the unraid machine.

There’s something wrong here .. either configuration or how you’re describing it.
Once your router is in bridge mode, it only has the reserved Management IP address. The normal 192.168.1.254 (router IP) won’t exist.

My ISP router is in bridge mode. My router is the WAN → LAN NAT (it establishes my 192.168.0.x LAN subnet)

As IPv4, you should have similar given you’re also using RFC-1918 addressing (192.168.x.x)

Sorry. I have my isp router in bridge and use a UniFi router instead. I’ve since read it’s normal not to be able to access your router in 192.168.1.254 when it’s in bridge mode.

Also interesting enough is infuse works just fine.

Infuse is a completely different type of player.
Infuse only needs access to the source media. It does everything else itself. This is known as a ‘Thick Client’ implementation.

Plex, on the other hand, is a Server-Client implementation. The server does all the heavy lifting. The client’s only job is to display the stream sent to it. Server-Client puts the bulk of the processing load on the server.

Back to the logs you sent me.

Those logs are showing me that, for some reason, the adapter keeps “flapping”.
(down-up-down-up action). Every time this happens, PMS resets any connections. This will prevent anything from playing.

To confirm: Static IP for the Unraid machine is actual Static (manual) set IP and not a DHCP reservation in the UniFi ?

Stupid question: ANY chance the ethernet cable could have issue on the Unraid machine? PMS will not tolerate flapping where NFS/SMB (infuse) will tolerate it better"

I believe I had a fixed IP set on my router and unraid. I’ve removed it from my router and just left it on unraid. I will try and new Ethernet cable and if that doesn’t fix it I actually have a second nic that I can try on my server. I have a 2.5g and a 1g.

Plex Media Server Logs_2025-05-29_19-24-51.zip (2.8 MB)

I swapped ethernet cable sand swapped my NIC to the onboard one. I had my static ip through DHCP reservation previously. I changed it to manual in unraid. I uploaded new logs.

A friend of mine that uses my server says its occasionally been working for him even though theres no history of it on my end. on the plex history I don’t see anything from him before may 24th.

  1. Go into Settings - server - Network - Show advanced
    – Turn off IPv6 support. It’s causing you grief. You have an IPv4 LAN
May 29, 2025 19:24:34.418 [23366466181944] DEBUG - CERT: incomplete TLS handshake from [::ffff:192.168.1.81]:64329: stream truncated
  1. NO idea where this is coming from but it must be somewhere in the Unraid host OS. You’re still on the 6.1 Linux kernel. 6.8 has been out for some time.
May 29, 2025 19:23:37.756 [23366031375160] DEBUG - MyPlex: using cached data for request for https://plex.tv/api/v2/server/users/services?auth_token=xxxxxxxxxxxxxxxxxxxx
May 29, 2025 19:23:38.227 [23366156831544] DEBUG - NetworkInterface: received Netlink message len=1432, type=RTM_NEWLINK, flags=0x0
May 29, 2025 19:23:38.227 [23366156831544] DEBUG - NetworkInterface: Netlink information message family=0, type=1, index=84, flags=0x1002, change=0xffffffff
May 29, 2025 19:23:38.227 [23366156831544] DEBUG - Network change.
May 29, 2025 19:23:38.227 [23366156831544] DEBUG - NetworkInterface: Notified of network changed (force=0)
May 29, 2025 19:23:38.233 [23366156831544] DEBUG - Network change notification but nothing changed.
May 29, 2025 19:23:38.233 [23366156831544] DEBUG - NetworkInterface: received Netlink message len=1432, type=RTM_NEWLINK, flags=0x0
May 29, 2025 19:23:38.233 [23366156831544] DEBUG - NetworkInterface: Netlink information message family=0, type=1, index=85, flags=0x1002, change=0xffffffff
May 29, 2025 19:23:38.233 [23366156831544] DEBUG - Network change.
May 29, 2025 19:23:38.233 [23366156831544] DEBUG - NetworkInterface: Notified of network changed (force=0)
May 29, 2025 19:23:38.235 [23366156831544] DEBUG - Network change notification but nothing changed.
May 29, 2025 19:23:38.235 [23366156831544] DEBUG - NetworkInterface: received Netlink message len=1756, type=RTM_NEWLINK, flags=0x0
May 29, 2025 19:23:38.235 [23366156831544] DEBUG - NetworkInterface: Netlink information message family=0, type=1, index=85, flags=0x1002, change=0x0
May 29, 2025 19:23:38.235 [23366156831544] DEBUG - Network change.
May 29, 2025 19:23:38.235 [23366156831544] DEBUG - NetworkInterface: Notified of network changed (force=0)
May 29, 2025 19:23:38.236 [23366156831544] DEBUG - Network change notification but nothing changed.
May 29, 2025 19:23:38.236 [23366156831544] DEBUG - NetworkInterface: received Netlink message len=1756, type=RTM_NEWLINK, flags=0x0
May 29, 2025 19:23:38.236 [23366156831544] DEBUG - NetworkInterface: Netlink information message family=0, type=1, index=85, flags=0x1002, change=0x100
May 29, 2025 19:23:38.236 [23366156831544] DEBUG - Network change.
May 29, 2025 19:23:38.236 [23366156831544] DEBUG - NetworkInterface: Notified of network changed (force=0)
May 29, 2025 19:23:38.238 [23366156831544] DEBUG - Network change notification but nothing changed.
May 29, 2025 19:23:38.238 [23366156831544] DEBUG - NetworkInterface: received Netlink message len=408, type=RTM_NEWLINK, flags=0x0
May 29, 2025 19:23:38.238 [23366156831544] DEBUG - NetworkInterface: Netlink information message family=7, type=1, index=85, flags=0x1002, change=0x0
May 29, 2025 19:23:38.238 [23366156831544] DEBUG - Network change.
May 29, 2025 19:23:38.238 [23366156831544] DEBUG - NetworkInterface: Notified of network changed (force=0)
May 29, 2025 19:23:38.239 [23366156831544] DEBUG - Network change notification but nothing changed.
May 29, 2025 19:23:38.239 [23366156831544] DEBUG - NetworkInterface: received Netlink message len=1756, type=RTM_NEWLINK, flags=0x0
May 29, 2025 19:23:38.239 [23366156831544] DEBUG - NetworkInterface: Netlink information message family=0, type=1, index=85, flags=0x1003, change=0x1
May 29, 2025 19:23:38.239 [23366156831544] DEBUG - Network change.
May 29, 2025 19:23:38.239 [23366156831544] DEBUG - NetworkInterface: Notified of network changed (force=0)
May 29, 2025 19:23:38.241 [23366156831544] DEBUG - Network change notification but nothing changed.
May 29, 2025 19:23:38.241 [23366156831544] DEBUG - NetworkInterface: received Netlink message len=408, type=RTM_NEWLINK, flags=0x0
May 29, 2025 19:23:38.241 [23366156831544] DEBUG - NetworkInterface: Netlink information message family=7, type=1, index=85, flags=0x1003, change=0x0
May 29, 2025 19:23:38.241 [23366156831544] DEBUG - Network change.
May 29, 2025 19:23:38.241 [23366156831544] DEBUG - NetworkInterface: Notified of network changed (force=0)
May 29, 2025 19:23:38.242 [23366156831544] DEBUG - Network change notification but nothing changed.
May 29, 2025 19:23:38.436 [23366156831544] DEBUG - NetworkInterface: received Netlink message len=648, type=RTM_DELLINK, flags=0x0
May 29, 2025 19:23:38.436 [23366156831544] DEBUG - NetworkInterface: Netlink information message family=0, type=1, index=84, flags=0x1002, change=0xffffffff
May 29, 2025 19:23:38.454 [23366156831544] DEBUG - NetworkInterface: received Netlink message len=408, type=RTM_NEWLINK, flags=0x0
May 29, 2025 19:23:38.454 [23366156831544] DEBUG - NetworkInterface: Netlink information message family=7, type=1, index=85, flags=0x11043, change=0x0
May 29, 2025 19:23:38.454 [23366156831544] DEBUG - Network change.
May 29, 2025 19:23:38.454 [23366156831544] DEBUG - NetworkInterface: Notified of network changed (force=0)
May 29, 2025 19:23:38.456 [23366156831544] DEBUG - Network change notification but nothing changed.
May 29, 2025 19:23:38.456 [23366156831544] DEBUG - NetworkInterface: received Netlink message len=408, type=RTM_NEWLINK, flags=0x0
May 29, 2025 19:23:38.456 [23366156831544] DEBUG - NetworkInterface: Netlink information message family=7, type=1, index=85, flags=0x11043, change=0x0
May 29, 2025 19:23:38.456 [23366156831544] DEBUG - Network change.
May 29, 2025 19:23:38.456 [23366156831544] DEBUG - NetworkInterface: Notified of network changed (force=0)
May 29, 2025 19:23:38.457 [23366156831544] DEBUG - Network change notification but nothing changed.
May 29, 2025 19:23:38.457 [23366156831544] DEBUG - NetworkInterface: received Netlink message len=1764, type=RTM_NEWLINK, flags=0x0
May 29, 2025 19:23:38.457 [23366156831544] DEBUG - NetworkInterface: Netlink information message family=0, type=1, index=85, flags=0x11043, change=0x0
May 29, 2025 19:23:38.457 [23366156831544] DEBUG - Network change.
May 29, 2025 19:23:38.457 [23366156831544] DEBUG - NetworkInterface: Notified of network changed (force=0)
May 29, 2025 19:23:38.458 [23366156831544] DEBUG - Network change notification but nothing changed.
May 29, 2025 19:23:53.585 [23366156831544] DEBUG - NetworkInterface: received Netlink message len=408, type=RTM_NEWLINK, flags=0x0
May 29, 2025 19:23:53.585 [23366156831544] DEBUG - NetworkInterface: Netlink information message family=7, type=1, index=85, flags=0x11043, change=0x0
May 29, 2025 19:23:53.585 [23366156831544] DEBUG - Network change.
May 29, 2025 19:23:53.585 [23366156831544] DEBUG - NetworkInterface: Notified of network changed (force=0)
May 29, 2025 19:23:53.586 [23366156831544] DEBUG - Network change notification but nothing changed.
May 29, 2025 19:24:29.088 [23366464072504] DEBUG - WebSocket: client initiated close
May 29, 2025 19:24:29.088 [23366464072504] DEBUG - NotificationStream: Removing because of close
May 29, 2025 19:24:29.173 [23366466181944] DEBUG - handleStreamRead code 2: End of file

Alright. I turned off Ipv6. This weekend I’ll update my server and see what happens.

@ChuckPa

I’m having a similar issue, but I don’t see anything in the logs. Any chance you could take a look and see if you can spot anything I missed?

Plex Media Server Logs_2025-05-30_21-18-13.zip (6.8 MB)

Ivp6 is off and after updating to the newest unraid I’m have the same problem.
Plex Media Server Logs_2025-05-31_15-42-47.zip (2.5 MB)

@bucketphobia

You have issues with a certain IP.

This device has SSL and network / app issues.
If the IP address is unknown/unexpected, you might want to hard block it.

May 30, 2025 20:53:46.467 [23038561168184] DEBUG - CERT: incomplete TLS handshake from 212.102.40.218:33368: Connection reset by peer
May 30, 2025 20:53:46.861 [23038559058744] DEBUG - CERT: incomplete TLS handshake from 212.102.40.218:52584: Connection reset by peer
May 30, 2025 20:53:47.253 [23038559058744] DEBUG - CERT: incomplete TLS handshake from 212.102.40.218:10600: stream truncated
May 30, 2025 20:53:47.644 [23038561168184] DEBUG - CERT: incomplete TLS handshake from 212.102.40.218:29984: Connection reset by peer
May 30, 2025 20:53:48.032 [23038559058744] DEBUG - CERT: incomplete TLS handshake from 212.102.40.218:49356: Connection reset by peer
May 30, 2025 20:53:48.228 [23038559058744] DEBUG - CERT: incomplete TLS handshake from 212.102.40.218:7086: unsupported protocol (SSL routines)
May 30, 2025 20:53:49.197 [23038561168184] DEBUG - CERT: incomplete TLS handshake from 212.102.40.218:26034: Connection reset by peer
May 30, 2025 20:53:50.215 [23038559058744] DEBUG - CERT: incomplete TLS handshake from 212.102.40.218:45606: Connection reset by peer
May 30, 2025 20:53:50.411 [23038559058744] DEBUG - CERT: incomplete TLS handshake from 212.102.40.218:53432: no shared cipher (SSL routines)
May 30, 2025 20:53:50.801 [23038559058744] DEBUG - CERT: incomplete TLS handshake from 212.102.40.218:11122: bad key share (SSL routines)
May 30, 2025 20:54:11.047 [23038561168184] DEBUG - Auth: Refreshing tokens inside the token-based authentication filter.

Some of your internal apps/IPs (containers/dockers) are spitting errors
HTTP 401

May 30, 2025 20:54:42.396 [23038559058744] DEBUG - Auth: authenticating user as guest
May 30, 2025 20:54:42.396 [23037532740408] DEBUG - Request: [172.21.0.6:42060 (WAN)] GET /status/sessions (2 live) #1dfc51 TLS GZIP Signed-in Token ()
May 30, 2025 20:54:42.397 [23038561168184] DEBUG - Completed: [172.21.0.6:42060] 401 GET /status/sessions (2 live) #1dfc51 TLS GZIP 0ms 386 bytes (pipelined: 1)
May 30, 2025 20:54:42.443 [23038561168184] DEBUG - Auth: authenticating user as guest
May 30, 2025 20:54:42.443 [23037532740408] DEBUG - Request: [172.21.0.6:42062 (WAN)] GET /:/websockets/notifications (2 live) #1dfc54 TLS Signed-in Token ()
May 30, 2025 20:54:42.443 [23038561168184] DEBUG - Completed: [172.21.0.6:42062] 401 GET /:/websockets/notifications (2 live) #1dfc54 TLS 0ms 422 bytes (pipelined: 1)
May 30, 2025 20:54:42.476 [23038547671864] DEBUG - [HttpClient/HCl#2c723] HTTP/1.1 (0.3s) 200 response from GET https://plex.tv/media/providers?X-Plex-Token=xxxxxxxxxxxxxxxxxxxx
May 30, 2025 20:54:42.476 [23037534849848] DEBUG - [MediaProviderManager/HCl#2c725] HTTP requesting GET https://plex.tv/media/providers?X-Plex-Token=xxxxxxxxxxxxxxxxxxxx
May 30, 2025 20:54:42.591 [23038547671864] DEBUG - [HttpClient/HCl#2c725] HTTP/1.1 (0.1s) 200 response from GET https://plex.tv/media/providers?X-Plex-Token=xxxxxxxxxxxxxxxxxxxx (reused)
May 30, 2025 20:54:42.591 [23037534849848] DEBUG - May 30, 2025 21:08:42.228 [23037537024824] DEBUG - MyPlex: using cached data for request for https://plex.tv/api/v2/server/users/services?auth_token=xxxxxxxxxxxxxxxxxxxx
May 30, 2025 21:08:42.229 [23038561168184] DEBUG - Auth: authenticating user as guest
May 30, 2025 21:08:42.229 [23037532740408] DEBUG - Request: [172.21.0.6:59486 (WAN)] GET /status/sessions (2 live) #1dfd08 TLS GZIP Signed-in Token ()
May 30, 2025 21:08:42.230 [23038561168184] DEBUG - Completed: [172.21.0.6:59486] 401 GET /status/sessions (2 live) #1dfd08 TLS GZIP 1ms 386 bytes (pipelined: 1)
May 30, 2025 21:08:42.296 [23038561168184] DEBUG - Auth: authenticating user as guest
May 30, 2025 21:08:42.296 [23037532740408] DEBUG - Request: [172.21.0.6:59492 (WAN)] GET /:/websockets/notifications (2 live) #1dfd0b TLS Signed-in Token ()[MediaProviderManager] discovered cloud provider (Metadata)

User “Guest” issues here

May 30, 2025 21:08:42.228 [23037537024824] DEBUG - MyPlex: using cached data for request for https://plex.tv/api/v2/server/users/services?auth_token=xxxxxxxxxxxxxxxxxxxx
May 30, 2025 21:08:42.229 [23038561168184] DEBUG - Auth: authenticating user as guest
May 30, 2025 21:08:42.229 [23037532740408] DEBUG - Request: [172.21.0.6:59486 (WAN)] GET /status/sessions (2 live) #1dfd08 TLS GZIP Signed-in Token ()
May 30, 2025 21:08:42.230 [23038561168184] DEBUG - Completed: [172.21.0.6:59486] 401 GET /status/sessions (2 live) #1dfd08 TLS GZIP 1ms 386 bytes (pipelined: 1)
May 30, 2025 21:08:42.296 [23038561168184] DEBUG - Auth: authenticating user as guest
May 30, 2025 21:08:42.296 [23037532740408] DEBUG - Request: [172.21.0.6:59492 (WAN)] GET /:/websockets/notifications (2 live) #1dfd0b TLS Signed-in Token ()

You have a lot of subnets. That makes everything appear remote (WAN).

If/When you can – Simpler (Flatter) networking is better.
e.g. you can keep the same numbering – make the subnet mask wider
Ponder it.

Can’t tell what that connects to given the amount of traffic having rolled over the logs

@Nfurtado77

Would you please capture a simple set of tests using Plex/web ?

  1. The Beekeeper for 20 seconds in Plex/web (or it fails)
  2. Gloves Are Off for 20 seconds in Plex/web (or it fails)

Download that log zip file and attach please ?

Plex Media Server Logs_2025-05-31_16-20-01.zip (2.6 MB)

The playback error is immediate. The second I click on play its like its not even trying. But I did click on them. I had 2 tv episodes that are “gloves are off” so I tried both.

I requested Plex/web.

Why am I seeing so many tvOS requests ?

May 31, 2025 15:42:20.560 [22485181086520] DEBUG - [Req#16f] Play progress on 151891 'Final Bonfire (2)' - got played 300280 ms by account 1!
May 31, 2025 15:42:20.560 [22485181086520] DEBUG - [Req#16f] [Now] User is Nfurtado77 (ID: 1)
May 31, 2025 15:42:20.560 [22485181086520] DEBUG - [Req#16f] [Now] Device is tvOS (Apple TV).
May 31, 2025 15:42:20.560 [22485181086520] DEBUG - [Req#16f] [Now] Profile is tvOS
May 31, 2025 15:42:20.560 [22485181086520] DEBUG - [Req#16f] [Now] Updated play state for /library/metadata/151891.
May 31, 2025 15:42:20.560 [22485181086520] DEBUG - [Req#16f] Statistics: (F0AE57F0-A6D2-4CBF-B1E2-CFB8BE4AC76C) Reporting active playback in state 0 of type 4 (scrobble: 0) for account 1
May 31, 2025 15:42:20.561 [22485517368120] DEBUG - Completed: [192.168.1.194:51801] 200 POST /:/timeline?key=/library/metadata/151891&ratingKey=151891&state=playing&time=300280&duration=2360042 (22 live) #16f GZIP 1ms 457 bytes (pipelined: 6)

sorry didn’t realize my wife is watching on infuse upstairs. I did the tests in plex web.

Let’s get out the big hammer. (sorry about this)

  1. Stop PMS
  2. Delete the entire contents of the Codecs directory
  3. Restart PMS
  4. With Infuse quiet for a few minutes please (Need Wife Approval Factor :slight_smile: )
  5. Play a sample file
    – I have a known playable sample for you if needed.

I know this is pushing your card

Plex Media Server Logs_2025-05-31_16-57-10.zip (1.9 MB)

Still same error and refuses to launch.

While this will be hard to play,

Turn off ALL hardware assist.
Try it again.

I am trying to figure out if there is a mount option (lack of ‘exec’) where /config is mounted -or- the Nvidia is having problems.