Server Version#: 1.41.8.9834 Player Version#: 4.147.0 web and every other platform I have I’m getting an error “An error occurred loading items to play.” Its also happening to my friend that uses my server. Its hosted on unraid. Any help would be appreciated. Thanks. Plex Media Server Logs_2025-…

Yes. The test file is in my “jellyfish Test” library

@Nfurtado77 Please check your PM

@ChuckPa Interesting - going down the list 1st IP is not expected indeed “Some of your internal apps/IPs (containers/dockers) are spitting errors” - that maps to Tautulli, disabled for now to see if it has any impact on the issue User “Guest” issues here - I’m not sure what the issue here is / h…

I’m trying to figure out what changed as well. I think something in 1.41.7 changed to start this. IF I understand correctly, PMS keeps the “Guest” user differently than if it’s a real account shared. IMHO, it seems as if it’s almost an anonymous user. (which isn’t how anything Plex works. …

[image] ChuckPa: Can you easily switch PMS versions? If you can, would I be asking too much to try backing down to 1.41.6 and retesting your playback faults? @ChuckPa I downgraded to 1.41.6.9685; no impact on the issue I also tried 1.41.5.9522 and 1.40.5.8921 for good measure, error still p…

@ChuckPa any thoughts? FYI this is not a isolated issue - multiple people reporting it both on PLEX forum and Reddit: Reddit - The heart of the internet [image] Playback error: An error occurred loading items to play Plex Media Server …

[image] All of a sudden getting "An error occurred loading items to play." NAS & Devices Hey There, I’m hoping someone can help me troubleshoot this. The logs don’t seem to show much, but every time I click an item to play, I get “An error occurred loading items to play.”…

I just freed up an i3-7300 (4x4 brick). I’ll reload it with Unraid and get that going again. I cannot replicate the problem on any of the platforms I have (QNAP, Syno, Nvidia, ProxMox, TrueNAS, and various Docker & Linux distros in LXC) This is the best I can do. We will find out (process of e…

@ChuckPa I have the issue active right now. I’m happy to do a screen sharing session, give you my logs, etc. Im on Pacific time zone, and my schedule is flexible over the next week. LMK if you want to dig into my system. FWIW, mine is on a Ubuntu VM, not Unraid.

I have a problem with my Unraid USB. I’ve reached out to Unraid support and expect them to reply promptly as they always do. I tried the new USB creator and it’s got a problem so that’s question #2 to resolve. I want to independently confirm the failure or lack thereof. From there, we can side-…

Playback error on every platform

Plex Media Server

bucketphobia June 5, 2025, 1:23am 28

@ChuckPa any thoughts?

FYI this is not a isolated issue - multiple people reporting it both on PLEX forum and Reddit:

Topic		Replies	Views
An error occurred loading items to play on all items Plex Media Server server-windows	11	313	December 19, 2025
Playback error: An error occurred loading items to play Plex Media Server server-docker	123	4809	April 25, 2026
Unable to Play any video content on latest plex server using web browser or app Plex Media Server server-linux , plex-web	14	953	April 2, 2024
Plex Media Server performance issue Plex Media Server server-synology	16	1274	July 14, 2020
Stops playing after a couple of mins of playing General Discussions server-nvidia-shield , server-synology , android-mobile-legacy	67	6473	November 18, 2018

Playback error on every platform

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