Playback error on some torrent movies & Missing "mark as unwatched" button

My first post, if I placed it in wrong category please correct.

On some movies from torrent, there is playback error, movie wont start until you choose a subtitle. And even then at some (multiple) point(s) it movie just stops until you fast forward (press it once).

These are just some of the recent movies I find this error on:
[mod-edit: links removed]

Also, the mark as unwatched button doesn’t work,

It’s hard to tell what’s causing playback errors.
From the little we know it could be a bad file or your server isn’t up to transcoding the files to the format requested by your client.

That being said – please stick with the forum guidelines and refrain from posting links to file sharing platforms or other means linked to pirating or pirated content.
https://forums.plex.tv/guidelines#heading---tidy

OK, sorry about the links. I posted them so people in charge could recreate the problem themselves.
The problem isn’t with the files because they are working fine on Android Plex and on Web Plex on different devices.
Problem is with the PLEX app for Samsung smart TV!

I forgot to add that emby is able to play files that plex for tizen is not.

Is anyone even gonna look into this?

remuxing or re-encoding it will fix your problem.

Well, so would going go the movies instead of watching it on tv :slight_smile: That is not a solution. As I said, those same files can be normally played on emby, so its up to plex. And also plex on android can play those same files

C’mon, theres no way you just dont want to fix this!? Is it!?!?!?!

Server logs or some technical details of your files might give some pointers as for what’s going wrong.
https://support.plex.tv/articles/201998867-investigate-media-information-and-formats/

Though, as ChristianKent pointed out, there might well be some form of malformed structure in the container that causing the Samsung to stumble if it attempts to play the file as-is. As I wrote above… it’s hard to tell without anything else to go with (no offense).

Ok, here are logs, printscreens and file info also in xml.
https://www.dropbox.com/scl/fi/ow71ahmbob0mudkfl57x7/plex-for-tizen-problem.rar?rlkey=awtdqsv2cdexj2ani1mh5djjt&st=mqwlk6y8&dl=0

If you need anything else, I’ll try my best to provide

if you could upload the log-zip here or at least in a different format (your dropbox only passes the file on as a .rar archive).

No problem, here it is

Plex Media Server Logs_2024-11-02_17-31-57.zip (2.7 MB)