Hello all,
I had pay for removing the playback limitation on my iPhone a week ago, and it is working fine.
But I were trying to use my Plex App on my new iPad yesterday, using the same login in, but it asked me to purchase the removal of limitation again…
Do we have to buy a new removal when we have a new device?
You need to use the same Apple ID (i.e. not Plex account) on both devices.
Scroll all the way down: https://support.plex.tv/articles/205556278-unlocking-or-activating-plex-for-ios/
I had use the same Apple ID and Plex Account on both devices, but it does not work.
Did you scroll all the way down until you saw “Restore a previous purchase”?
Yes, and it says my Account does not have the related purchase with I click “Restore a previous purchase”…
I can do a screenshot later when I go back home
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