That’s frustrating, but not surprising given other longstanding bugs in the xbox one OS. Just hoping for a solution sometime soon, having built my entire entertainment center around the xbox one, OTA, and plex. Transcoding everything is lame.
Keep up the great work though guys.
This sucks… I wish I wouldn’t have went w/ the Xbox One now. It’s the least developed and cared about Plex platform out there.
This sucks… I wish I wouldn’t have went w/ the Xbox One now. It’s the least developed and cared about Plex platform out there.
Hi,
I also have same issue in both Plex app for xbox one and for PS4 - both connected via rj45 to router.
Seeding from a raspberry PI - connected via rj45 to router.
However, watching the same movie or tv show, in my Plex app for samsung tv (via wifi), it does work flawlessly.
I believe there is some setting for buffering for the XO and PS4 that is not good, because for the same file, it works perfectly in tv but has same issues on the consoles.
I have the same issue playing 1080p content with 5.1 AC3. Stuttering only happens when I am playing these larger files, I am okay when playing smaller SD files.
My Chromecast hooked up to my XBONE through the TV HDMI port works beautifully streaming the same movies.
So, no updates on this? Plex masters?
I’m having video stutter as well on Xbox One. MKV files range in size from 2GB to 6GB
I know this is obvious and likely doesn’t need to be said on a post like this… but I have a similar issue occasionally and resolve it by completely shutting down and restarting my xbox one. (HOLD power button for as long as it takes for night night - by default the xbone only goes to sleep) My issue appears to be OS level as simply closing the plex app does not resolve the issue.
Thanks awktane. I’ve tried that as well but doesn’t seem to help.
I’ve noticed that on the new XBOX One Plex client, v2.6.1, the FREEZE seems to have stopped. However, now there is extreme jitter at the beginning of playing any large file, and there are occasional interstitial instances of jitter lasting 30 seconds to one minute during playback (maybe 3x per hour).
Same issue here. Everything on NAS server is .mkv. Playback on 90% Xbox one stutter, so playback on Xbox one has been useless the last 3 month or so.
No issues on television, Apple tv 4th gen. No issues on MacBook, pc iPad, iPhone or surface.
Stutter issues on PS3 Xbox one. Xbox 360
Same issue here too and hasn’t been resolved with the latest update
Yup happening to me too.
Why does the main view say this is answered it’s far from answered. Plex is unusable on Xbox one constant freezes…
The Xbox One client is freaking frustrating. You might as well pull it.
As much as I understand some of the frustration, I used to have some stuttering issues as well but not for a while. To say xbox client is useless is an overstatement. I use xbox one client every single day. It’s my main source of viewing, 5 or 6 hours minimum every day and it’s simply brilliant
So here is some more feedback…
Started a movie. It was VC-1 and DTS. So no direct streaming of audio or video. There were some small pauses but for the most part the movie was playing for the first third of the movie. Get to the middle third and it is stopping every 10-20 seconds. Having a look at the server status of the XBOX and it is saying that it is ‘Buffering’.
Get to the last third of the movie and it plays perfectly the whole way.
Nothing changed over the course of the movie, no massive Network strains…So what is buffering. Is it the XBOX not telling the server it needs more data, or is it the server not feeding the data to the XBOX. Does the XBOX get out of sync with the server??
I had look at the network interface of the server. The data flow going out is certainly not constant, but is a wave up and down. I would have thought in a stream to a device that it would be a constant flow, not peaks and troughs. Or this the way the XBOX gets its data? Fill the buffer, empty it then ask for more.
Its certainly frustrating because for the most part the Server/XBOX works. Its these random pauses that don’t make sense.
Also seeing this, and am disappointed to see the lack of communication from Plex
Hello @npike , just to clarify here, my problem was a Server that was transcoding and would often run out of transcoding puff. A more powerful server has fixed this.
@npike Sorry, we’re aware of some issues with playback and are in communication with Microsoft about this as we believe the issue is with the built in player framework.
