I don’t think this is a new bug, but I haven’t found it mentioned anywhere…
Android 9 and 10, Pixel 3, Android Player Beta 7.21.0.12194
PMS version: 1.16.6.1559
Use low quality on cellular enabled.
After starting Plex when on celluar, the first song of an album plays as direct play, at a high rate (HD FLAC speeds…). The second and following songs on the album play transcoded properly.
Close Plex, launch plex, and this will happen with the next album.
Regards,
Jim
What quality did you use for music, just above that setting.
Original (which seems to be the default). That way, when I’m on wi-fi I direct stream, even when remote.
There is a confusion of what these settings do.
Remote Quality setting for music dictates what bitrate triggers when music gets transcoded. Having it set to original means that it won’t transcode unless it’s an unsupported codec. The Use low quality setting then says if the connection is cellular, transcode to 192 kbps. With that setting off, it transcodes to the same level as the trigger level.
The part where song 2+ transcodes is actually a bug I am looking into.
I’m confused by your reply. I think we agree how it should work but I’m not sure.
The “Remote streaming” quality should be followed when remote, UNLESS it is a cellular connection with “Use low quality on cellular” enabled.
Otherwise the “Use low quality on cellular” setting isn’t required at all.
“Automatically adjust quality” for video and “Use low quality on cellular” when enabled should override all other settings in that menu.
“Use low quality on cellular” works fine when enabled except for the first song.
When streaming music using Wi-Fi at a remote location with Gigabit Internet I want original quality.
BTW, thank you for the extremely quick response.
I don’t know why the music setting work differently, but that’s the way they are.
So I did an experiment.
Remote streaming set to 320
Use low quality on cellular set to on
First song and all songs following trans-coded from FLAC to Opus at 192.
The issue I initiated here only happens when Remote streaming is set to original.
Regarding the first song of an album plays direct, remaining songs are trans-coded.
This happens regardless the setting “use low quality on cellular” with the remote streaming set to original. In short, the Android app doesn’t seem to be paying attention to the use low quality on cellular setting.
J
Use low quality on cellular setting still does not affect how the player transcodes.
Pixel 3, Android 10, PMS 1.18.1.1973, Android app 7.23.0.13123.
Remote streaming: Original
First track always plays direct, all tracks that follow transcode.
This happens regardless of Use low quality on cellular setting.
Yes, can confirm these observations above.
On the latest Beta 7.24.0.13247 the situation now appears to be reversed. If You play an album that is all FLAC the first track to play will be transcoded according to the Playback info. Subsequent tracks on the album are direct streamed as FLAC.
I can’t get music to play at all with the new beta!
Yikes! Just the spinning circle…
The issue should be fixed in latest beta. Regarding the original issue reported in this thread, we are still working on a proper fix for it. Thanks
Glad to hear you are working on first issue which happens to me too. The latest beta today fixed the non playing music for me
7.24.0.13403-beta released today has same issue. All music transcoded over cellular with -1 bitrate regardless of quality settings.
With 7.27.0.14824-Beta things seem to have gotten worse. “Use Low Quality on Cellular” no longer seems to work at all. Nor do the remote streaming settings seem to work anymore. Everything is direct playing FLAC while remote or on cellular.
Even different now with 7.28.0.15196. If I have remote streaming set to original, with use low quality on cellular, music will not play or the app crashes while on cellular data.
If I’m understanding this correctly, app is crashing when playing content while on cellular data? If so, any chance you could provide app logs? Thanks in advance
I should have done more troubleshooting. I deleted the app and reinstalled. Initial results after reinstalling indicate that the app has issues when playing songs during switching of networks (WiFi to cellular or reverse). The next song or two after the network change I get “An error occurred playing this item.” repeatedly or the app crashes. Logs sent via direct message. The only way to recover is completely close the app and restart it.
