Playing downloaded content with the old player on ios

Hi, I have a problem playing content I downloaded in the Plex application on ios/iPadOS if the “old player” option is on.
Is there a way to solve this?
And I need the old player because of the subtitles I use - Hebrew doesn’t work properly without the old player.
I would appreciate your help, I have a day before my flight and I would be happy if I could solve this in time.
Thanks

App Version: 8.21

Any chance you could elaborate further on “problem playing content”, what actually happens?

Not sure this is going to help, what download settings are you using for Settings / Downloads / Download Format?

You might like to choose Maximise Compatibility to see if this resolves your issue?

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