Hello all.
I am having some issues here that I normally didn’t have occur due to the use of mainly having everything behind the same network.
I have a Plex Server on a remote server (located in the US), running on a 400 down, 40 up connection. The CPU is sufficient enough to transcode 1080p (not 4K). The clients (in the EU) are located on (what I believe is) a symmetric 100 line as if I run a speedtest.net, I am getting ~50 down and ~70 up - mainly due to a crappy wifi network.
I have a few Plex Players:
- nVidia Shield - hooked up to a Philips 1080p TV (I think, not actually sure of the model or remote to find out, as I am renting this place out)
- Plex Web - Chrome on macOS 10.15/10.16
- Pixel 5
Of the players here, two are having substantial issues
- Pixel 5 - plays everything I have tried without issues
- Plex Web - when playing “original quality” nothing plays, when using “convert automatically” it loads a black screen and stays at buffering when I look at the Plex Dashboard.
- nVidia Shield - Plays but buffers every few 10 seconds.
I also have a lenovo smart display, and if I chromecast from the Pixel 5, content playing to the display plays without issue as well.
Now the content I am trying to play all has less than 15 Mbps bitrates. Two mediainfo files:
The SImpsons - Mediainfo.txt (3.0 KB)
SNL - MediaInfo.txt (3.2 KB)
As far as I can tell, there should not be an actual issue playing these due to the bit rate being less than the actual bandwidth speed on the server and client. My guess is that this is more likely an issue with the Router that is installed at this place
Plex Media Server Logs_2021-04-04_11-35-32.zip (4.2 MB)
plex_web_log.txt (178.8 KB)
Or have I misunderstood this? And should I just setup another local server and re-host the media?