Playlist Option Missing from "Download & Sync" screen

I have a very similar problem (though, I’m on Android). After some clicking back and forth, sometimes the playlist will finally show up, however, when I try and play any music that’s been “downloaded”, either the app completely crashes, or an error message displays and the songs are skipped.

Here is my thread on it, along with attached logs for any Plex support people. Are they even active in here?