Ple agents not finding matches for new movies

i added some movies and plex found the metadata right away, and now i just added 2 movies and plex did not find the movie’s meta data, even though i named it properly.

when i right click on the movie and choose match and i manually search for the movie, i get no match found.

Fix your naming.

  1. ( Year ) – Only the year is in ()
  2. [1080p] [h265] - Square brackets to hide optional confusing information from the scanner.

Example:

Voyagers (2021) [2160p]/
War on Everyone (2016) [1080p]/
We Are Your Friends (2015) [1080p]/
[chuck@lizum movies.2003]$ ll We\ Are\ Your\ Friends\ \(2015\)\ \[1080p\]/
total 22090712
drwxrwxr-x   2 chuck chuck          60 Jul 19 14:37 ./
drwxr-xr-x 228 chuck chuck       16384 Sep  9 19:21 ../
-rw-rw-r--   1 chuck chuck 22620867077 Dec 28  2021 We Are Your Friends (2015) [1080p].mkv
[chuck@lizum movies.2004]$ 

I am trying to force a match when I right click on the movie and choose match, then I type in the movie name and click search, I just get a no match found.

May I see the DEBUG logs ZIP which captures this?

found them, here they are
Plex Media Server Logs_2023-09-10_18-57-21.zip (4.6 MB)

If you edit your library does the folder/directory point to /volume1/data/media/movies ? (Please post a screenshot)

Yep it does.

Have you ever performed this ?

It fixes the limitation where DSM can’t tell Plex that new media is added (automatic detection)

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