Plex Account not authorised in Sonos

[PhilMorrison94]

Server Version#: 1.40.2.8395
Player Version#: Plex For Sonos Sonos 3.0.0

Hi There,
Having issues since yesterday connecting from my Plex account account to my Sonos Player.
I get the Sonos Generic Error “Unable to Browse Music”

No changes made on my part.

Been through all the troubleshooting with Sonos, they can see no issues on their end, and my wife’s Plex Account (Which just piggybacks off my server and family plex pass) works with no issues, so it seems as though this is something related to just my account rather than my server config.

Thoughts and suggestions welcome!

Edit: Looks as though the below users are also having the same issues.

Internal Server Error When Linking Sonos

Server Version#: 1.32.5.7349 Player Version#: Plex Web 4.111.1 I seem to be having the same issue that is described in this thread: I am unable to link my Sonos account to my Plex account. I have tried linking from the “other services” page (https://plex.tv/users/other-services) as well as from the “cast” dropdown in the web app. Each time I get a 500 error response, “Internal Server Error”. This issue persists on multiple different networks, with different ISPs, as well as on cellular data…

Sonos.plex.tv : Internal Server Error

Attn: @chrisc I have the identical problem as the original poster. Lifetime Plex Pass subscriber since 2018, Sonos user for multiple years, but this is the first time I’m trying to get the two to work together. When I visit Sign In | Plex and try “Link your Sonos account”, I also see an “Internal Server Error”. I get the same result if I try to click the equivalent “Link your Sonos account” link in the players menu of the Plex web client. This is the Plex account associated with my forum accou…