Server Version#: 1.32.7.7571
Player Version#:
Since the new release was installed when adding movies to my libraries, the plex agents are not recognising the seperator character in the GENRE tag so creating wierd and wonderful genre categories that i have to manually adjust.
EG : Horror;Thriller;Suspense - I would expect 3 spearate genres but plex creates one of all of them combined.
ANy ideas?
CHeers
Is the video in a mp4 file container?
Did you put these genres into the meta tags yourself?
Not sure. Its an MP4 container and i add the TMDB tag to the file name “{tmdb-xxxx}” so as to allow the correct matching to occur.
Its only started doing this since i upgraded to the latest reelase
So these genre names don’t come from your files, but from plex.tv after the item is matched?
that is correct.
Which metadata agent has been selected in the properties of your movie library?
Is the checkbox “Prefer local metadata” activated?
If so, disable it, then Refresh Metadata on an affected movie and wait a few seconds.
Its the Plex Movie Agent (Legacy) and the Local Media Assets (Movies) is checked.
I have unchecked it and upload a new movie and that seems to have worked.
Many, many thanks 
In the case of the old agent, it doesn’t need to be disabled completely. Just drag it below the line “Plex Movie (Legacy)”.
This old agent doesn’t use the {tmdb-xxxx} matching hint in the file or folder names, btw.
So which agent does recognise the {tmdb-xxx} hint?
I may have spoken too soon, just uploaded an new MP4 and it didnt work. The one it did work on was an MKV container
“Plex Movie” [without the “(Legacy)” appendix]
But careful, changing it from old to new agent is a one-way street.
Plex doesn’t read embedded meta tags from MKV containers, so the change had no effect.
This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.
