Plex Android app can't find the server when they aren't on the same network

Plex Media Server Remote Access
1

Server Version#: Version 1.24.5.5173
Player Version#: 8.25.1.28703

For some reason, as of two days ago, my phone can’t access my server remotely. If I turn WiFi off and connect via mobile data, there’s no connection to the server and no content. If I turn WiFi on again (I’m at home), everything connects fine. Nothing was changed within settings within the time this started happening. So far I’ve looked at the support page here Why can't the Plex app find or connect to my Plex Media Server? | Plex Support
And I’ve updated the server to the latest version. What could be happening?

2

ok, thanks to someone moving the post to th tcorrect thread, I found the fix in the other, longer post about the same issue:

You could also get it replaced by disabling secure connections and then restarting the server and then enabling secure connections again and restarting the server. A new certificate should be issued

This worked for me

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