Is anyone who works properly with PWP?
Same experience. New Surface, forced to install what is effectively a beta app. And performance is awful! Just discovered I can install the Plex UWP from my Windows Store library, which is super exciting. I will use that until they (
) get their new app functional.
I installed the latest version of Plex for Windows, prompted by information from Plex Media Plaer. I have 10 FPS, no sound.
Bump.
bumpā¦looking like this is just going to continue being an issue.
I have the same exact problem - now on ver 1.6.3.1009-57cf57c8
I can get some stuff to download, but even then itās buggy at best. From what i can tell, the shows that have problems downloading are ones where Iāve edited some portion of metadata since adding the show to the server originally, like remuxing in new subtitles. I really canāt say for certain though.
Oh - and if itās laggy on a surface pro 7, then imagine my time on my surface go
I pray to god they are working on an update, i canāt say my hopes are high - their product direction is all over the place.
Bump.
Yep, same here.
Surface Pro 6 i7:
The app is so laggy and basically not useable in its current state.
How is it that the performance problem still isnt fixed after all these months? Do the people at Plex just not care?
Bump.
Same here with AMD Vega56 and AMD Ryzen 2700x.
I just downloaded the app today, but downloads are caught on a spinning wheel and ā0 B downloaded.ā Are there error logs anywhere I can look at to see if I can figure it out?
Replying to my own messageāI killed the download it was trying to do, did a library āRescanā and a library āAnalyze,ā and it seems to have downloaded.
Bump.
I have a Dell XPS 15, had this same issue with the very laggy performance. Per the suggestion in this thread I set my windows display setting for Plex and my nvidia control panel to use my 1050ti card rather than the built-in Intel graphics. This got rid of my problem. They should definitely fix the app so that it works well on integrated graphics. Only issue I have now is whenever I open Plex it pulls up a tiny little box that is so small nothing is in it - just an X in the top right like any window - if I hit enter then the whole Plex program pulls up in a full size window and works fine.
2 Likes
BUMP still having this issue - Surface Pro 6 with i7, 16GB RAM, 512GB SSD.
Still laggy performance, latest version, Surface pro 4, i5
This is insane. I was getting annoyed about how slow the new Plex client for Windows was, so I compared it to PMP and also in the browser (Chrome).
The Plex for Windows gives me around 2-5 fps when scrolling the library, the PMP 2.55 is ādecentā and I guess itās more like 10-20 fps. The 3.0 preview feels a little bit worse, but not as bad as the ānewā client.
But the browser? Holy ā ā ā ā , itās buttery smooth, doing 30+ fps easily. This is on a laptop with Intel Iris (1065G7) and a 4K screen. Iām guessing the browser-framework (QtWebEngine?) used in the app is complete crap. I do see GPU usage when using the app, so it seems to be doing some sort of acceleration.
PMP 2.55 gives decent performance with the OpenGL settings from TV mode enabled, but it doesnāt seem to make a difference on 3.0.
Similar though not identical issues here. Plex in Chrome works great (of course, until it goes away shortly from existing). Plex Windows App is tolerably functional with the exception of files with AC3 audio. My PC has 2.1 audio. If I leave the settings on the default in the Windows app I canāt hear what people are saying. If I change the settings Plex for Windows -> Player -> Audio Channels -> 2.1, I get horrible lag on these videos. I canāt find any other setting that fixes the audio.
This isnāt tolerable.
Bump.
