Plex caching old IP address for TV streamer - how to change

Server Version#: 1.19.5.3112
Player Version#:
Tuner Make/Model: VBox 3442
Guide/Lineup name:
Using XMLTV?: Yes
Channel number/Name: Any

I had Plex setup with an VBox which grabbed 192.168.0.69 on my local network.

It needed replacing and the new box has grabbed 192.168.0.56.

I deleted the old DVR entry in Plex and added the new one. Screenshot 2020-08-24 at 17.44.53

Despite the admin screen showing it’s found the new IP address, it won’t tune.

A look in the server logs shows that Plex is still attempting to tune to the original IP address. Here’s are some relevant log entries from the Plex server log:

My question is how can I force Plex to look for the new IP address and not old one?

(Note: I could try updating the VBox’s IP address but I prefer to not to hard code this in the device if possible).

Get a SQLite browser or get a command line tool to cast SQL commands to the primary database file.
I recommend you to perform the steps for repairing the plex database first.
After you have successfulyl done this, cast this SQL command:
DELETE FROM media_provider_resources
It will empty out all previous tuner information.

Keep in mind that you also have to edit all your existing recording jobs in Plex, to check if they are still pointing to a valid tuner.

Thanks for the suggestion.

So before I saw your reply, I gave the VBox a static IP to match what Plex is looking for. It has fixed the problem.

Is your approach the only way to override this old value that you know of?

No, normally, a deletion of the DVR followed by a re-creation should take care of that.
The direct editing of the database is only for the case when it got its knickers in a twist.

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Hi,

I seem to have a similar problem, i have a VBOX tuner and my plex server detected it however i had to have my satallite dish realigned and had to rescan all the channels. Since then Plex will not detect the VBOX tuner. (my Plex server is on Freenas)

Any help would be greatly appreciated.

Thanks in advance

Hi @redonyx.

It looks like you’re getting a different set of messages to what I was seeing. I’m afraid I don’t know what to suggest.

Have you been able to get anywhere with VBox support?

In my case, the original unit was faulty and it took a lot of prodding of VBox to get them to admit it. The replacement unit works perfectly - no issues once I took care of the one at the start of this thread.

Good luck.

Hi,

Been emailing vbox support, they suggested that the database was corrupt. There are other issues on the vbox as well, so most likely a faulty box . Was covering all areas just in case.

Thanks

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