Server Version#: plexmediaserver-1.28.2.6151-914ddd2b3.x86_64.rpm Player Version#: all plex is not detecting some files. I tried manually calling SCAN MEDIA FILES, I tried changing the file name and then manually calling SCAN MEDIA FILES, I tried delete them and manually calling SCAN MEDIA FILES…

[image] Alien21: i tried empty trash, clean bundle, optimize database. You need to perform all steps of the Plex Dance , in the noted order, or it will be for naught.

Don’t use square brackets around the ID matching hint. Use { }. Verify the file and folder access permissions. Make sure that only the folder level above of \Industry (2020)... has been added to the Plex library.

as I wrote, the permissions are fine, they are the same as all other files in all directories. The owner is the same as the owner of the running plexmedia server. previeos and next files (episodes) from same directory plex detect fine. I’ll try changing [ to {. files are not empty, i can play them m…

Verify that the files are not 0 bytes large. [image] Alien21: I’ll try changing [ to { Not all of them. Only those around the matching hint. You might have to perform the Plex Dance after the renaming.

i tried empty trash, clean bundle, optimize database. but results is same. plex doesnot detect these files.

ok, i did all steps in noted order and plex finds missing files !!! interesting :slight_smile: thanks a lot !!!

Plex cannot find SOME (media) files

Plex Media Server

OttoKerner September 2, 2022, 4:02pm 6

You need to perform all steps of the Plex Dance, in the noted order, or it will be for naught.

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Plex cannot find SOME (media) files

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