Plex cannot tune all channels, but the hdhomerun app can do

Server Version#: 1.30.0.6442
Player Version#: all (FireTv, android, web)
Tuner Make/Model: HDHR3-4DC (firmware 20221031)
Using XMLTV?: no

Hi all,
after new installation plex find all channels from hdhomerun, but cannot tune some channels. The Hdhomerun app has no problems. Is this issue known? There was no change after restart server or hdhomerun and delete dvr or a new channel on plex.

Update more information: i life in germany - it’s cable TV (dvb-c) and it worked on all channels until the new installation (new clean installation of qnap nas)

systemlog hdhomerun
20221204-17:05:28 Tuner: tuner0 tuning 5089 RTLZWEI (a8qam64-6900:354MHz-12020)
20221204-17:05:29 Tuner: tuner0 streaming http to xxx.xxx.x.xx:50793
20221204-17:05:40 Tuner: tuner0 http stream ended (remote closed)
20221204-17:06:07 Tuner: tuner0 tuning 5089 RTLZWEI (a8qam64-6900:354MHz-12020)
20221204-17:06:08 Tuner: tuner0 streaming http to xxx.xxx.x.xx:50800
20221204-17:06:32 Tuner: tuner0 http stream ended (remote closed)

the first 3 lines are from hdhomerun app - it works - i closed the channel - the next three lines are from plex tuning with the error “could not tune channel. Please check…”

the error concerns only a few channels - the rest is working

Logfile.txt (41.3 KB)

Any ideas?

UPDATE 22/12/15: New versions 1.30.x public or plex pass have still the same problem above.

UPDATE 23/01/15: Version 1.30.1.6562 Until yet there is no solution for currently new versions after 1.29.2.

UPDATE 23/02/09: Version 1.31.0.6654 has always the same problem. It is now after the long time very frustrating.

Solution until yet, is to keep the public version 1.29.2. Can someone tell me in future, if the problem is solved?

Best regards

Over the air or cable?
Zip code or city and which listing are you using?

Plex doesn’t tune anything flagged with drm.

Thanks for the response. See above.

Uninstall 1.30 and drop back to the public 1.29.2 version.

UPDATE 22/12/15: New versions 1.30.x public or plex pass have still the same problem above. So i have to keep 1.29.2.

1 Like

Same Problem ;(

Where can i download the old VErsion???

Hi Tiebierius, have you some information if the problem is in progress by the programmers at Plex-Team?

I tried yesterday the last public version 1.30.1.6562, but the problem is still there.

Best regards

Only what I have read here in the forums that Plex is working on updating the Transcoder which has broken a few things. The latest beta does fix thumbnails and intro detection but no mention of fixing the secondary audio or taking too long to tune a channel.

THX for your information. How can i make sure, that plex will be aware of this issue?

UPDATE 23/02/09: Version 1.31.0.6654 has always the same problem. It is now after the long time very frustrating.

Update 20230222: I’ve solved my problem temporary handling the long tune channels with xteve + buffering vlc (buffer 1 MB) in the middle between HDHomeRun and Plex. So far it works steady.

Has anyone capabilities to create a docker image with xteve and vlc for thae purpose? I got it only running on VM Windows. In the available dockers the vlc was not working with the output ts stream from HDHomeRun.

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.