Plex can't find the metadata for one of my movies

Plex can’t find the metadata for one of my movies

Rose Red by Stephen King

Server Version#: 1.29.0.6219
Player Version#:

it’s a TV Mini Series. You place it in a TV series section.

it still can’t find the info

You have a TV Show library, using the TV agent? You should be able to search by tvdb-84126

but its from the DVD witch is a movie

Is it the mini-series DVD ?

If so, you still need to break it out.

Please observe here:

https://thetvdb.com/series/rose-red

IF this is true, you should find 3 pieces on that DVD set
Each piece should be the length of a TV episode

If you don’t have the media or have one monolithic file,

TV Shows top folder/

  Red Rose/
      Season 01/
        Red Rose - S01E01E02E03.ext    

here is the DVD



That’s what I suspected.

When you run MakeMKV against the Disc 1, does it find 2 main files (the bigger ones), with the remaining 2 episodes (piece) on the other Disc ?

You’ll probably have a bunch of extras you can include in a “Specials” or “Season 00” directory for it as well .

MakeMKV will help you sift through it to extract all those pieces

I ued a different program to convert the DVD into MP4

Please tell us the program you used and show us what you got out of it.

Not going to guess / suggest further without seeing the actual filenames given to PMS.

WinX DVD Ripper Platinum

And the file names ?

Pleases forgive me if I sound harsh but I’m trying to help you and you’re not the most forthcoming with the info needed to help you.

I will not repeat myself any further. Either you want help or you’ve figured it out on your own. Both are totally cool… All I ask is equal communication.

file names doesn’t matter it has ep01.mp4 ep02.mp4

They do matter!

Name as below, and do a Plex Dance after renaming

Root of your show library
 - Rose Red (2002) {tmdb-19654}
   - Season 01
      - Rose Red (2002) Part 1.S01E01.mp4
      - Rose Red (2002) Part 2.S01E02.mp4
      - Rose Red (2002) Part 3.S01E03.mp4

there only two files ep01 is from dvd disc 1 and ep02 is from dvd disc 2

May I recommend:

Rose Red (2002)/
   Season 01/
     Rose Red (2002) - S01E01  - Part 1.mp4
     Rose Red (2002) - S01E02  - Part 2.mp4

I really want it in my movies directory

It’s not a movie. It’s a TV MiniSeries.

You can add the file to a movie library, but you won’t get a “match” and thus no metadata.
Because Plex does only know about a tv show by that title.

It looks like disc 1 contains episodes 1 and 2, while disc 2 has the third episode.
If you don’t want to split the file from disc 1 (which would be easy to do if the chapter markers have been preserved during the ripping process), I recommend you to name the two files as such:

/TV Shows
   /Rose Red (2002)
      /Season 01
         Rose Red (2002) - S01E01-E02.mp4
         Rose Red (2002) - S01E03.mp4

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