Plex can't find video files on Linux

[jeffdeg_hotmail.com]

Server Version#: 1.15.4.993
Player Version#:

I have a dual boot system with Windows 10 and Linux Mint. Plex works well in Windows as it detects all my files stored on the Windows partition. My problem is with Linux. It just can’t find my video files located on the Linux partition. They work in Windows so the file names should be in the right format.

Any suggestions on how to fix this? I find that I use Linux far more than Windows so I would like Plex to run on Linux.

Thanks,
Jeff

[pl_5309]

Is your media stored on a NTFS filesystem?

https://support.plex.tv/articles/200288606-mounting-ntfs-drives-on-linux/

[jeffdeg_hotmail.com]

Windows files are saved on a additional hard drive and the Linux files are saved on the hard drive Linux partition.

[pl_5309]

The output of these commands when you have booted into Linux?

ls -l  "full path and directory where you have your files"
id plex

[ChuckPa]

Recommended reading:

Local drives (Internal & USB)

Using EXT, NTFS, or other format drives (internal or external) on Linux

This document is of primary interest to anyone who has connected USB drives or has media on other internal drives but user plex can’t access it due to Linux’s default security mechanisms. WARNING: This procedure will not work for SNAP, Docker or other container mechanisms unless expressly handled within the confines of the container. This procedure is intended for use with the dpkg package. We will walk through the steps needed to add these external USB hard drives and internal hard drives…

Network shares

How to mount media from your NAS shares on Linux using CIFS / SMB

Mounting CIFS network shares for Plex use on Linux . The basic checklist A. Prepare the NAS B. Install , if required, cifs-utils (or appropriate client) on the Plex server system. C. Create the CIFS/SMB credentials file for use in /etc/fstab D. Create a ‘mount point’ directory structure on your Linux machine which will be where all your media shares are grafted and made available for Plex use. E. Create an entry in /etc/fstab for each share you wish to mount. F. Mount and debug as …

How to mount media from your NAS shares on Linux using NFS

Mounting NFS network shares for Plex use on Linux . The basic checklist A. Prepare the NAS: B. Create a ‘mount point’ directory structure on your Linux machine which will be where all your media shares are grafted and made available for Plex use. C. Create an entry in /etc/fstab for each share you wish to mount. D. Mount and debug as needed A. Prepare the NAS. This is unique to each NAS. In general, you only need grant read permission. Should you desire Read/Write for yourself, …

[jeffdeg_hotmail.com]

This is all getting a little bit confusing to me. In LInux, I have have put files in VIDEO. In Plex, it shows some files but not others. I checked the names of the files and they look fine. Don’t understand why they won’t show up.

Another issue, in Linux, can I get files from my Windows directory and have it played in Plex Linux? I have a dual boot system.

[pl_5309]

In Windows, Plex is installed as your user and there are no permission issues to see your files. In Linux, Plex is installed as plex user, plex group. You probably uploaded the files to a different user or root.

On Mint, you can remove and reinstall Plex using an override.conf file to install Plex as your user or move the files to a new directory with appropriate permissions so that the server can see them.

One more of Chuck’s How tos for the override.conf.

Customizing your Plex configuration

Customizing your Plex configuration on systemd based systems This information is intended for those systems where cat /proc/1/comm returns systemd. On systems which use Systemd (Ubuntu 16+, Fedora, Centos 7, Debian 8,) you create this customization file which SystemD reads prior to launching PMS. This file is independent of the default configuration and service control mechanisms in /lib/systemd/system/plexmediaserver.service. Your customization override is preserved across updates, uninstal…

[ChuckPa]

Tips are cheaper by the pound

Topics tagged server-linux-tips

[jeffdeg_hotmail.com]

Thank you all, I’ll give it a try.

Jeff