Hi I have problems connecting to my server from outside my local network.
Server Synology DS412+
Logs.rar (3.1 MB)
Plex Media Server Logs_2020-10-05_04-53-56.zip (2.4 MB) Server Version#: Version 1.20.1.3252
Player Version#: Version 8.7.1.2031
Hi I hope someone can help me.
I have been having problems getting remote access to my Plex server on my Synology NAS DS412+
I have setup port forwarding on my router from my external IP address on port 32400 to my internal IP address on port 32400 but it says its online for 5 sec after that it says, not available from outside your network.
I have also tried to setup UPnP and not even that helps.
I have configurated public IP address for my router and my NAS server is connected to my router
I just want to say that my server has been working for 2 years but for 4 - 5 days ago it stopped working.
Hope someone can help me.
ChuckPa
October 5, 2020, 4:47pm
327
@BubbiBjQrn
You are in the wrong thread.
Please post over here:
Server Version#: 1.20.2.3370 running on Ubuntu 20.04
Player Version#:
iOS: 7.6.1
Android: 8.6.0.20351
Plex Web: 4.43.1
Today, I was unable to connect to my local plex server using the web (through plex.tv). It complained that it was unable to connect securely. Went and rebooted the plex server, it happened in the past and a reboot generally fixed the issue.
Since then, I am still unable to connect securely to my plex server, but I am also unable to connect remotely. From what I was able t…
Also, please turn VERBOSE logging OFF. VERBOSE only hampers our efforts to help.
PS: You have a problem with the certificate your machine is using.
Oct 05, 2020 04:51:34.701 [0x7fe4d4b43700] VERBOSE - It took 0.0 sec to serialize a list with 1 elements.
Oct 05, 2020 04:51:34.701 [0x7fe4dcdd1700] DEBUG - Completed: [127.0.0.1:58949] 200 GET /servers (6 live) GZIP 201ms 493 bytes
Oct 05, 2020 04:51:34.719 [0x7fe4dcdd1700] DEBUG - CERT: incomplete TLS handshake: tlsv1 alert unknown ca
Oct 05, 2020 04:51:34.722 [0x7fe4d688f700] ERROR - Error issuing curl_easy_perform(handle): 60
Oct 05, 2020 04:51:34.722 [0x7fe4d688f700] WARN - HTTP error requesting GET https://87-61-89-242.78b92
TLS V1 is no longer used.
Hi @ChuckPa , looks like I have the same 404 issue too. Server name is kingNAS. It’s shut down now. Thanks!
Oct 05, 2020 11:36:54.752 [0928] ERROR - CERT: Could not fetch certificate from the cloud: 404
ChuckPa
October 5, 2020, 4:51pm
329
@kingaffiliation
I have reset the certificate.
Thank you for having it shut down.
You can start now
Excellent! Thanks so much for your quick response. Looks fixed now.
Thanks I have posted in the other thread.
/BubbiBjQrn
@ChuckPa
Oct 05, 2020 13:54:09.420 [0x7fed31dad700] DEBUG - HTTP 404 response from POST https://plex.tv/devices/ffc81eb0bf482ac218cc715e0e2d6c4665324c3a/certificate?version=3&X-Plex-Token=xxxxxxxxxxxxxxxxxxxx
Server name is Apollo and it’s been stopped.
ChuckPa
October 5, 2020, 6:01pm
333
Old “Zeus” removed.
OK to startup
Server NUC is stopped, date is synced
ChuckPa
October 5, 2020, 7:29pm
336
@daniel_33k_org
Certificate reset
Restart as soon as possible,
Seems good
Oct 05, 2020 21:30:05.182 [0x7f0f2ffff700] INFO - [CERT/OCSP] No relevant response in cache.
Thanks man, good job fixing issues for all users
ChuckPa
October 5, 2020, 7:32pm
340
My ‘poor button pushing finger’ will need a vacation when this is all over
Got a “Oct 05, 2020 18:14:00.132 [0x147461dbd700] ERROR - CERT: Could not fetch certificate from the cloud: 404”
Server name: nas-lian
thanks
ChuckPa
October 5, 2020, 9:09pm
342
@vertiger
Certificate reset.
kmount4
October 5, 2020, 9:18pm
343
Hi Chuck,
Oct 05, 2020 12:32:21.839 [11452] ERROR - CERT: Could not fetch certificate from the cloud: 404
Same error here as well.
Server name: Colossus
Thanks!
ChuckPa
October 5, 2020, 9:26pm
345
@kmount4
Certificate reset
