Plex Media Server Logs_2020-10-06_22-06-23.zip (3.5 MB)
I restarted and let it sit for a few minutes. Hopefully this has what you need
Antivenom administered
You may now restart
Working great Thanks!
which one?
I took a guess.
Go for it
Restart
1 Like
Thanks for all the help Chuck. All working now.
Hi @ChuckPa Same issue here, please can you reset my cert, server is stopped.
Cheers!
Just waking here. You have 6 servers listed. There are clear duplicates due to reinstall.
Cleaning and then will reset in a moment. The server is running.
- I cleaned out the duplicates (variations on spelling the same server name) which were not seen online by plex.tv in over 1 year
- Reset the certificate
- You may start the host now
@ChuckPa, looks like my server(EWING-PLEX-SVR) experienced this issue again this morning.
Oct 07, 2020 07:42:47.639 [0x700009049000] ERROR - CERT: Could not fetch certificate from the cloud: 404
can you please reset my cert again. my server is currently stopped.
only thing I have done since last reset was install latest beta this AM. thanks!
Shut it down please and we’ll let it sit quietly for 10-15 then reset.
@ChuckPa, server has been off for ~20 minutes. I’ll continue to leave it until you give the go ahead. Thank you!
Reset.
You may restart
After restart, don’t change anything major for a few hours.
Let Plex.tv settle and perform a few routine re-checks.
Thanks Chuck, I restarted, and it eventually allowed the secure connection.
Cheers!
thanks! new cert showed up.
Server Ragnablade (the only one I have) getting a 404 on fetching certificate
Thanks 
@ChuckPa
Yes it appears I am getting this error as well in the logs:
Oct 07, 2020 13:17:53.859 [0x70000a11a000] ERROR - CERT: Could not fetch certificate from the cloud: 404
$ openssl s_client -showcerts -connect 127.0.0.1:32400
CONNECTED(00000003)
4704657004:error:140040E5:SSL routines:CONNECT_CR_SRVR_HELLO:ssl handshake failure:/AppleInternal/BuildRoot/Library/Caches/com.apple.xbs/Sources/libressl/libressl-47.140.1/libressl-2.8/ssl/ssl_pkt.c:585:
---
no peer certificate available
---
No client certificate CA names sent
---
SSL handshake has read 0 bytes and written 0 bytes
---
New, (NONE), Cipher is (NONE)
Secure Renegotiation IS NOT supported
Compression: NONE
Expansion: NONE
No ALPN negotiated
SSL-Session:
Protocol : TLSv1.2
Cipher : 0000
Session-ID:
Session-ID-ctx:
Master-Key:
Start Time: 1602092104
Timeout : 7200 (sec)
Verify return code: 0 (ok)
---
Server is shutdown now. Will wait to restart when cert is refreshed.
Certificate reset
You can restart the server now
1 Like
I am also having the same error, can you please reset my cert.
@ChuckPa
Unfortunately, I am having the same issue. Can you please reset my certificate? My server is shutdown now.
