@ChuckPa towersrv pls, thx
Thanks a bunch, works now.
Done. Please restart .
@ChuckPa it should be bevo2. thanks!
I’m having the same issue as well.
@ChuckPa thx man, back in the game
@ChuckPa - How would I find out?
Settings - Authorized Devices
In most cases, it’s the hostname.
You appear to have one server active and other 7+ year old server which appears (???) inactive
@ChuckPa If I look there, I get the following:
Plex
5 hours ago
1.20.1.3252-a78fef9a9
Plex Media Server
PC
FreeBSD 11.3-RELEASE-p14
And as a second question, how would I remove that server as I can’t find it under settings.
- Reset (please restart it)
- Removed
It’s working great now. Thank you sir!
@ChuckPa Perfect, that’s working again. Thanks for the quick response!
@ChuckPa
I assume that reply about server logs was directed at me? The first code chunk is from the server. if you want a full dump, let me know where to send them. otherwise, here is everything with word CERT from the logs during the first several minutes.
C:\Users\BSOD2600\AppData\Local\Plex Media Server\Logs\Plex Media Server.1.log (138 hits)
Line 16: Oct 02, 2020 08:15:35.908 [9900] DEBUG - [CERT] Installed certificate with fingerprint 48:a2:fd:f1:40:ac:5f:5f:e3:d1:c0:7f:de:bb:14:9b:b0:06:e2:0a.
Line 16: Oct 02, 2020 08:15:35.908 [9900] DEBUG - [CERT] Installed certificate with fingerprint 48:a2:fd:f1:40:ac:5f:5f:e3:d1:c0:7f:de:bb:14:9b:b0:06:e2:0a.
Line 17: Oct 02, 2020 08:15:35.908 [9900] DEBUG - [CERT] Installed new private key.
Line 18: Oct 02, 2020 08:15:35.908 [9900] DEBUG - [CERT] Subject name is /C=US/ST=California/L=Los Gatos/O=Plex, Inc./CN=*.38bfb1a9fafc4cfea1600edb79b43c89.plex.direct
Line 19: Oct 02, 2020 08:15:35.916 [9900] DEBUG - [CERT/OCSP] Stapling requests will be made to 'http://ocspx.digicert.com/'.
Line 19: Oct 02, 2020 08:15:35.916 [9900] DEBUG - [CERT/OCSP] Stapling requests will be made to 'http://ocspx.digicert.com/'.
Line 20: Oct 02, 2020 08:15:35.917 [9900] INFO - [CERT/OCSP] Successfully retrieved response from cache.
Line 21: Oct 02, 2020 08:15:35.917 [9900] DEBUG - [CERT] Installed intermediate certificate.
Line 21: Oct 02, 2020 08:15:35.917 [9900] DEBUG - [CERT] Installed intermediate certificate.
Line 267: Oct 02, 2020 08:15:39.315 [13828] DEBUG - CERT: incomplete TLS handshake: sslv3 alert certificate unknown
Line 267: Oct 02, 2020 08:15:39.315 [13828] DEBUG - CERT: incomplete TLS handshake: sslv3 alert certificate unknown
Line 420: Oct 02, 2020 08:15:42.784 [10228] WARN - HTTP error requesting GET https://66-235-xxx-xxx.7ef07baa052c418eb26c0d51aa5a27a3.plex.direct:32400/identity (60, SSL peer certificate or SSH remote key was not OK) (SSL: no alternative certificate subject name matches target host name '66-235-xxx-xxx.7ef07baa052c418eb26c0d51aa5a27a3.plex.direct')
Line 420: Oct 02, 2020 08:15:42.784 [10228] WARN - HTTP error requesting GET https://66-235-xxx-xxx.7ef07baa052c418eb26c0d51aa5a27a3.plex.direct:32400/identity (60, SSL peer certificate or SSH remote key was not OK) (SSL: no alternative certificate subject name matches target host name '66-235-xxx-xxx.7ef07baa052c418eb26c0d51aa5a27a3.plex.direct')
Line 519: Oct 02, 2020 08:15:44.468 [7152] DEBUG - CERT: Existing certificate doesn't have expected certificate identifier, fetching a new one.
Line 519: Oct 02, 2020 08:15:44.468 [7152] DEBUG - CERT: Existing certificate doesn't have expected certificate identifier, fetching a new one.
Line 519: Oct 02, 2020 08:15:44.468 [7152] DEBUG - CERT: Existing certificate doesn't have expected certificate identifier, fetching a new one.
Line 520: Oct 02, 2020 08:15:44.469 [7152] DEBUG - HTTP requesting POST https://plex.tv/devices/34e11b3f3780037b75eaa9b9e55dcf601ecf8329/certificate?version=2&X-Plex-Token=xxxxxxxxxxxxxxxxxxxx
Line 538: Oct 02, 2020 08:15:45.294 [7152] DEBUG - HTTP 404 response from POST https://plex.tv/devices/34e11b3f3780037b75eaa9b9e55dcf601ecf8329/certificate?version=2&X-Plex-Token=xxxxxxxxxxxxxxxxxxxx
Line 539: Oct 02, 2020 08:15:45.295 [7152] ERROR - CERT: Could not fetch certificate from the cloud: 404
Line 539: Oct 02, 2020 08:15:45.295 [7152] ERROR - CERT: Could not fetch certificate from the cloud: 404
Line 671: Oct 02, 2020 08:15:47.762 [3236] DEBUG - CERT: incomplete TLS handshake: sslv3 alert certificate unknown
Line 671: Oct 02, 2020 08:15:47.762 [3236] DEBUG - CERT: incomplete TLS handshake: sslv3 alert certificate unknown
Line 677: Oct 02, 2020 08:15:47.806 [3236] DEBUG - CERT: incomplete TLS handshake: sslv3 alert certificate unknown
Line 677: Oct 02, 2020 08:15:47.806 [3236] DEBUG - CERT: incomplete TLS handshake: sslv3 alert certificate unknown
Line 758: Oct 02, 2020 08:15:49.276 [3236] DEBUG - CERT: incomplete TLS handshake: sslv3 alert certificate unknown
Line 758: Oct 02, 2020 08:15:49.276 [3236] DEBUG - CERT: incomplete TLS handshake: sslv3 alert certificate unknown
Line 921: Oct 02, 2020 08:15:51.501 [9808] WARN - HTTP error requesting GET https://66-235-xxx-xxx.7ef07baa052c418eb26c0d51aa5a27a3.plex.direct:32400/identity (60, SSL peer certificate or SSH remote key was not OK) (SSL: no alternative certificate subject name matches target host name '66-235-xxx-xxx.7ef07baa052c418eb26c0d51aa5a27a3.plex.direct')
Line 921: Oct 02, 2020 08:15:51.501 [9808] WARN - HTTP error requesting GET https://66-235-xxx-xxx.7ef07baa052c418eb26c0d51aa5a27a3.plex.direct:32400/identity (60, SSL peer certificate or SSH remote key was not OK) (SSL: no alternative certificate subject name matches target host name '66-235-xxx-xxx.7ef07baa052c418eb26c0d51aa5a27a3.plex.direct')
Line 994: Oct 02, 2020 08:16:00.590 [14320] WARN - HTTP error requesting GET https://66-235-xxx-xxx.7ef07baa052c418eb26c0d51aa5a27a3.plex.direct:32400/identity (60, SSL peer certificate or SSH remote key was not OK) (SSL: no alternative certificate subject name matches target host name '66-235-xxx-xxx.7ef07baa052c418eb26c0d51aa5a27a3.plex.direct')
Line 994: Oct 02, 2020 08:16:00.590 [14320] WARN - HTTP error requesting GET https://66-235-xxx-xxx.7ef07baa052c418eb26c0d51aa5a27a3.plex.direct:32400/identity (60, SSL peer certificate or SSH remote key was not OK) (SSL: no alternative certificate subject name matches target host name '66-235-xxx-xxx.7ef07baa052c418eb26c0d51aa5a27a3.plex.direct')
Line 1161: Oct 02, 2020 08:18:55.518 [3236] DEBUG - CERT: incomplete TLS handshake: sslv3 alert certificate unknown
These are the ones I’m looking for.
Line 539: Oct 02, 2020 08:15:45.295 [7152] ERROR - CERT: Could not fetch certificate from the cloud: 404
Line 539: Oct 02, 2020 08:15:45.295 [7152] ERROR - CERT: Could not fetch certificate from the cloud: 404
I differentiate because there are a few hosts out there who’ve put themselves into a throttled (429) state.
I will revoke the existing cert if you say YES.
If you do say YES, please stop the server until the forum updates and you see my reply that it’s done.
@ChuckPa
yes, please. Server stopped.
Yes, found the 404 error in server logs, shutting down server
Which server please ? I see two listed
v1.20.2.3370-b1b651549
PETERHQ-PC