Plex Certificate "404" -- Unable to obtain Certificate from cloud

Plex Media Server
81

@ChuckPa

Hey can you reset the cert for me ?

82

@TREX_6

Which KUBE ?

83

These 3
KUBE-1
KUBE-3
KUBE-6

84

My Plex server isn’t accessible through HTTPS anymore. Neither through https://plex.tv/web or https://LANIP:32400 or through Apps on local LAN.

I had to reinstall my server because Plex was to damn stupid to ignore its cache and redownload metadata from the web.

85

Works! Thank you @ChuckPa

86

I am also seeing this. @ChuckPa

87

@Sukopro

Please NEVER turn on VERBOSE logging unless we request it.
It is turned OFF as default. Verbose logging generates too much output and almost always causes data to be lost.

I am sorry but I cannot use these logs.

  • Please turn DEBUG ON, VERBOSE off
  • Restart the server.
  • Recreate the problem
    *Download the server logs (not the database) ZIP file again and attach it here with your next reply.

We use English in this part of the forum.
There is a Spanish-speaking section if you prefer.

497/5000
@Sukopro

NUNCA active el registro VERBOSE a menos que lo solicitemos.
Está APAGADO por defecto. El registro detallado genera demasiados resultados y casi siempre hace que se pierdan datos.

Lo siento, pero no puedo usar estos registros.

Activa DEBUG, VERBOSE desactivado
Reinicie el servidor.
Recrear el problema
Descargue el archivo ZIP de los registros del servidor (no la base de datos) nuevamente y adjúntelo aquí con su próxima respuesta.

Usamos inglés en esta parte del foro.
Hay una sección de habla hispana si lo prefiere.

88

@TREX_6

This is all that Plex.tv knows on this account.

Screenshot from 2020-10-02 19-33-02

89

Ahh ok it’s on another account

KUBE-6 only on that account.

90

Attention:

For those of you with multiple servers – PLEASE let me know which server(s) to reset.

In the interest of expediency, I am taking your word that you indeed have the definitive 404 error when it attempts to retrieve a certificate from the cloud.

If uncertain, please restart the server, wait 1 minute, Download the log ZIP and attach it.

Please specify which server I am looking at at that time.

91

@TREX_6

The certificate has been reset.
Please restart the server

92

KUBE-1 on this account. I indeed have 404 on all of them.

93

@PopEsc

The Professor should now have some more intelligence :wink:

Please give him a good swift kick and all should return to normal :rofl:

94

KUBE-3 on this account. Thanks

95

@PlexCrewz

  1. You had a duplicate entry for KUBE-1 which was dead. I removed it while there for you.

  2. I have reset the certificate.

Wash - Rinse - Repeat :slight_smile:

96

@TREX_3

Next load of laundry finished.

Where should I send the bill? :laughing:

1 Like
97

@an3k

Is there something I can help you with here?

98

Good news! It’s working now. Thanks @ChuckPa

99

I´ll just work up the debt, help you guys on making “The Code” better! :smiley: Deal? :stuck_out_tongue:

100

Fair enough.

(I just put my dinner back in the oven to reheat for the THIRD time :stuck_out_tongue: )

1 Like