I don’t know an exact number on how long you can pause. I know pausing for up to 30 minutes should work.
The info is saved in your PMS data folder where other transcodes are kept. If this drive gets full, that would definitely cause problems resuming.
Hmm… drive is only half full.
Thanks.
I tested it last night and had paused live TV for 3 hours and it worked (SSD is 500GB and is only used as an OS and Plex DB/TMP drive so there’s a plenty of space)
Windows 10 Server
nVidia Shield Pro client → This is the only “Android” device in our house and i must say its amazing (if only android tablets/phones were anything like this 
)
Plex can finally replace WMC 
Another fantastic long term bug that never seems to be fixed.
I find there’s an issue when pausing a recording in progress (i.e. time shifting) especially when nearing the end of the show, or if it has finished completely. Plex does not like this and will randomly crash back to the beginning of the episode - or to the beginning of the PREVIOUS programme if you have recorded back to back on the same channel!
Another class act is fast forwarding through the ads a bit too quickly for Plex to handle when time shifting - can result in skipping straight to live and, oh dear, spoiler alert!
Nvidia Shield TV Pro 2019 if it matters to anyone, client only, server on Synology DS1019+.
Feeling as if my money is well spent as always!!
Are you able to pause a recorded show for that long? My tvos plex client hangs when trying to resume.
yea. i paused the show for over 2 hours and resumed watching it fine. granted i didnt skip or rewind as i know thats what usually breaks live tv.
Nvidia shield pro 2019 as a client, pms installed on a windows server.
Wow.
Fantastic.
Just had the end of The Masked Singer ruined because I dared to fast forward an ad break while time shifting.
We were half an hour behind and it skipped to live, RIGHT TO THE UNMASKING!
Uselessness of the highest order.
Hey guys - I have been playing with my system to see if the issue was on my end, but I cannot resolve it. If i pause for as little as 30 min, and come back, it fails. Need to close the app and reopen to get live TV working again. Pausing works ok if its only a few minutes, but any longer seems to break it.
Is this just a long term bug still being worked on, or is there something else I can do?
I have plex server running on nvidia shield. Latest version. Storage was a 6tb NAS, but I recently changed to a USB 750gb hard drive connected to the shield. I thought maybe the NAS was causing the issue, but it still happens everytime.
Any help would be appreciated. This seems like a pretty basic DVR feature and its driving me nuts.
Ug. When I time-shift a live show by 30 min, why does it not let me finish the show? Why does it jump to the live feed as soon as the scheduled show ends, even if I’m still watching and have 10, 15 or 30 min left to watch the time shift.
Hi - do I need to make a new post? Not getting any activity here.
This is unfortunately a long standing issue with direct-play live TV. If, however, you transcode it, you can pause for as long as you have space to store it.
I’ve sat and watched the files get cleaned out of my Plex temp directory. I believe the limit is 3 minutes.
How can I elevate the issue? Pausing live TV is a core function of a DVR system.
You cannot “elevate” the issue unfortunately…
Plex support team does not acknowledge bugs, do not give any feedback, and I’m many cases do not even try to fix bugs.
Live TV (and many more features) has been bugged and unusable for more than a year now. And every update breaks it more and more.
I personally gave up on them and am switching to Emby as soon as my subscription ends in July. I also heard Channels is a very good alternative for live TV. Haven’t tried it though.
When enough people have left Plex, maybe then will they begin to fix things up and stop working on useless features nobody asked for like “retro gaming”.
How can I elevate the issue? Pausing live TV is a core function of a DVR system.
You can’t since Plex refuses to support their product. Showstopping bugs have plagued their live TV service for years, but Plex employees have made it abundantly clear that they couldn’t care less. If you’re interested in live TV then you should look into software companies that actually care about their product like Channels DVR or Emby. If it’s been less than 6 months since you purchased a Plex pass then I would call the credit card company you paid with and file a chargeback since the software doesn’t work as advertised.
Please provide details and logs so we can look into the issue. An earlier bug was fixed related to this.
Thanks for the response!
I have attached the logs. Plex Media Server Logs_2021-03-10_16-09-12.zip (4.6 MB)
This issue is as described in the title - if I am watching live TV and pause it, take the dog on a walk, and come back to press play, it gives an error and ends the session.
Specifically this was watching on the Nvidia Shield. Server is also on the shield.
TV show library is currently on a 6tb NAS. I have a 750 gb usb hard drive plugged into the shield and have the the transcoder temporary directory pathed to that 750gb hard drive. I did that to test and see if the NAS as a possible issue. It did not solve the problem
Let me know what other info I can provide to help. Thanks.
Related - I am also having trouble with this issue. Maybe the logs can help with both.
I recently found that moving the transcoder folder does not move every folder PMS may use. It’s possible it’s still using the internal memory and running out of space.
Edit - When was the last time this happened? I don’t see anything neat the end of your logs.
Not sure - a week or two probably. I kinda stopped pausing it because it would die everytime. I can re-create again and upload new logs if that helps.
The pausing works if its only a few minutes, but fails after a 30-40 min timeframe. Not sure what the actual cutoff time is.
See updated logs - paused and came back in 30 minutes and live tv was no longer paused.
Plex Media Server Logs_2021-03-10_18-29-42.zip (4.6 MB)
Your logs show something changed the playback status from paused to stopped. Can you grab the logs from the Android app? Hopefully it still has the info for the same time period when the playback stopped,
