I also join in the frustration in regards to remote access. It is a key component of my use of plex and has been great in the past.
I recently updated to the new versions of plex and lost all remote access as well. I run QNAP server. After losing remote access I tried all sorts of things to get it to work. The only thing that worked was reverting back to version 1.13.2.5102 (thankfully I use mac to download server versions and was still saved in time machine…).
Also as of note my remote access stays red but I am able to access remotely and all of my friends are able to access remotely at this time. I know there are many of us that continue to try different work arounds but it seems to me it is pointing to plex software issues if returning to old version makes it work again. +1 for getting this sorted out!
