Plex does not see my PR4100 NAS

Plex Media Server NAS & Devices
1

PR4100 Firmware 5.22.113
Plex media server version running on PR4100: 1.27.0.5897

When i load up my plex it does not show my PR4100.
Tried to reinstall. Nothing. Any help would be appreciated.

2

Both the client and server still signed in with your Plex account?
If you e.g. reset your password and opt to sign-out all devices, this will also unlink the Plex Media Server from your account (hence no longer automatically showing in your apps).

3

Hello Tom,

Yes both the client and server are still signed on.

Thank you

4

Solved the issue.

  1. Even though i was uninstalling Plex media server from my PR4100 i needed to login via ssh to remove files that were not being uninstalled.

I once again uninstalled Plex media server

I then followed directions here to ssh and manually delete left over files:

https://support-en.wd.com/app/answers/detailweb/a_id/6428/kw/reset%20the%20plex%20database

Once i manually deleted the files via ssh and rebooted.

I then enabled My Cloud and added Google DNS.

I then reinstalled Plex media Server and configured and it worked.

I hope this will helps anyone else having this issue.

5

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