Plex download only work over data, not via my local wifi network

Server Version#: 1.29.2.6364
Player Version#:9.11.1.36576

Hi, When I try to use the download feature over my local wifi i can’t. But if i used my data without wifi it work.
Here is the error message i got

[EventSourceClient/mediaserver/192-168-XXXX-XXXXXX.plex.direct:32400] Retrying in 240 seconds.

Plex Media Server Logs_2022-11-19_10-40-45.zip (1.8 MB)

https://support.plex.tv/articles/206225077-how-to-use-secure-server-connections/

“Why Isn’t It Working?”

Perfect your right. It works, thanks for the assistance

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